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Hello,
I am having an issue where WooCommerce is showing that seemingly random orders are failing and I am not sure why that is.
Can you guys help?
Thank you.
Hey jaimemerz,
Thank you for your patience and the login, when I check I see 7 failed orders and in the Order details, it says
Could not process order. Order status changed from Pending payment to Failed.
It looks like these failed in the payment processing, it looks like many are being approved so perhaps these people made an error in their info.
Try checking with your payment processor, this doesn’t look like a theme issue.Best regards,
Mike
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