Contact form validation error

Hey Winter,

Thanks for contacting us!

I just tested it on my local installation and it worked.

Could you please create temporary admin logins and post them here privately so we can look into it? :)

Best regards,
Yigit

Hi,

I see an error in contact.js file. Could you please post FTP logins here privately as well? Also, can we temporarily de-activate all active plugins for testing purposes?

Best regards,
Yigit

Hi,

Thank you for the information.

Error is there even when reCaptcha is disabled but it sends the mail in first click when no captcha and Enfold numeric captcha options are selected. Double click seems to be needed for reCaptcha V2 and V3.

I reported the issue to our devs and we will update you here. Please consider using Enfold Numeric Captcha in the meantime.

Best regards,
Yigit

Hi,

We created a test page (see private field), enabled recaptcha for the contact form and got the same error that @yigit mentioned above. The error occurs because the function that is supposed to validate the postal code field or the number field does not exists in the front end.

To fix the issue temporarily, please edit enfold/config-templatebuilder/avia-shortcodes/contact/contact.js file, around line 159 look for this code.

if( ! ( avia_isNumeric( value ) ) || value == "" || value < 0 )

.. and replace it with..

							function is_numeric( obj ) {
								var type = typeof obj;
								return ( type === "number" || type === "string" ) && ! isNaN( obj - parseFloat( obj ) );
							}

							if( ! ( is_numeric( value ) ) || value == "" || value < 0 )

Please toggle or temporarily disable the Enfold > Performance > File Compression settings after editing the file.

Best regards,
Ismael

Hey,

Yes, it will be fixed in upcoming version.

If you would like to apply the fix, please replace /enfold/config-teCplatebuilder/avia-shortcodes/contact/contact.js file with this one – https://pastebin.com/4xgTwrbv in Appearance > Editor.

If you would like us to update the file, please create temporary admin logins once again and post them here privately :)

Cheers!
Yigit

Hi,

You are welcome and thanks for your feedback :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Enjoy the rest of your day!

Best regards,
Yigit