Viewing 8 posts - 1 through 8 (of 8 total)
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  • February 8, 2022 at 7:50 pm #1339648
    rixi

    Hi,
    i just wanted to make some textchanges in the backend of a webside, but everything is white and cannot be marked. its over the whole webpage. Frontend looks ok.
    What can be the problem?
    II updated the enfold theme.

    Any idea???

    Many greetings,
    rixi

    • This topic was modified 2 years, 9 months ago by rixi.
    February 9, 2022 at 8:46 am #1339719
    Ismael

    Hey rixi,

    Thank you for the inquiry.

    Is this still an issue on your end? If it is, please post the login details in the private field so that we can check the dashboard. You may need to toggle the Enfold > Performance > File Compression settings after updating the theme.

    Best regards,
    Ismael

    February 9, 2022 at 9:22 am #1339736
    rixi
    This reply has been marked as private.
    February 9, 2022 at 11:05 am #1339768
    Rikard

    Hi,

    Thanks for the login details. I’m seeing a lot of error messages when trying to open a Text Block element on your front page. I’m not sure exactly what is causing them, but it could be plugin related. Could you try to temporarily deactivate all plugins, to see if that makes any difference please?

    Best regards,
    Rikard

    February 9, 2022 at 11:26 am #1339770
    rixi

    Hi Ismael,
    i just deactivated the plugins but nothing changed, i still couldnt work on the sides.

    many greetings rixi

    February 9, 2022 at 3:44 pm #1339828
    nlb

    Hello,
    Same issue for me for users not admin…

    enfold version 4.8.9.1
    Wordpress : 5.9

    I note that if i save as a draft then it works after as expected :-)

    Thanks for your feedbacks !
    —
    Nicolas

    February 9, 2022 at 4:31 pm #1339835
    rixi

    Hi,
    i updated wordpress, now its working :)

    Thank you!!!

    Many greetings rixi

    February 10, 2022 at 4:14 am #1339894
    Mike

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

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Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘Cannot make any changes in the backend, everything is white’ is closed to new replies.