Viewing 9 posts - 1 through 9 (of 9 total)
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  • #1339634

    Hi I just purchased Enfold for the Gym theme.

    It says error 28.

    Can you please help me?

    #1339668

    Hey macman79,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #1339757
    This reply has been marked as private.
    #1339759

    ohh one more thing.
    The fallback image that I set for under video, is displayed before the video starts… how can I prevent that ?

    #1339882

    Hi macman79,

    1. Please add this CSS code in Enfold > General Styling > Quick CSS (this will affect all fullscreen sliders):

    .avia-fullscreen-slider .avia-slideshow {
        max-height: 70vh;
    }

    Just adjust the value (70vh means 70% of the screen height).

    2. The height seems to be set to 70px in its setting, please remove it and it should fix it on mobile.

    As for the fallback image not to show before the video starts, please add this CSS code:

    @media only screen and (min-width:1200px) {
      .avia-fullscreen-slider .avia-slide-wrap {
        background-image: none !important;
      }
    }

    Best regards,
    Nikko

    #1340027
    This reply has been marked as private.
    #1340191

    Hi macman79,

    You’ll need to add it in Enfold > General Styling > Quick CSS as well.
    As for the 3 boxes that fills the whole width of the screen, use Grid Row.

    Best regards,
    Nikko

    #1340192

    Thanx!
    But im afraid there is no option to choose Grid Row… ?

    #1340196

    Hi macman79,

    Grid Row should show under Layout Elements, then just add a new cell so it’s 3 columns.

    Best regards,
    Nikko

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