Viewing 28 posts - 1 through 28 (of 28 total)
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    Posts
  • February 5, 2022 at 3:07 am #1338981
    darrenwise

    Hi Team,
    I hope you are well.
    I just updated Enfold and the main heading colour on my slider changed to our corporate orange but have always been white. I tried to change the colour back to white and it won’t allow me to change the colour back to white.
    The website is Peak Potential Adventures website
    Cheers

    February 5, 2022 at 9:57 am #1339008
    Rikard

    Hey Darren,

    Please try to replace the content of /enfold/config-templatebuilder/avia-shortcode-helpers/class-avia-slideshow.php with this: https://raw.githubusercontent.com/KriesiMedia/enfold-library/master/temp_fixes/Enfold_4_8_9/alb/class-avia-slideshow.php. If you need help with that, then please include admin WordPress and FTP login details in private.

    Best regards,
    Rikard

    February 5, 2022 at 11:39 am #1339014
    jpdesiebenthal

    Hi Team,
    It does look that I’m experiencing the same problem but not sure. Could you confirm ?

    On my fullscreen slider Home page – https://matoupie.ch/
    Both text H1 – “le faiseur de toupies” and “Des toupies en bois fabriquées avec passion” should be in #ffffff instead of #c9c9c9
    I did try several time to change it in the styling – Custom Caption Title Font Color – but won’t work.
    Thanks for your help.
    JP

    February 5, 2022 at 11:55 am #1339015
    darrenwise

    Hi Rikard,
    I have provided our login details in the private section.
    Sorry, that this is a bit above my head.
    Cheers,
    Darren

    February 6, 2022 at 4:55 am #1339131
    Rikard

    Hi JP,

    Thanks for the login details. I have added the fix to your site, and it’s working as it should now. Please review your site.

    Best regards,
    Rikard

    February 6, 2022 at 4:56 am #1339132
    Rikard

    Hi Darren,

    Thanks for the login details. I can’t add the fix to your site since Appearance->Theme Editor is disabled on your installation. Could you include FTP login details in private as well please?

    Best regards,
    Rikard

    February 6, 2022 at 5:55 am #1339141
    darrenwise

    Hi Rikard,
    I have provided the FTP details in the private section.
    I hope the login works okay.
    Thank you.
    Darren

    February 6, 2022 at 12:11 pm #1339152
    Rikard

    Hi Darren,

    Thanks for that. I checked the FTP details, but they don’t work unfortunately, please see private. Could you check your hosting account or support to see if you can get working details there please?

    Best regards,
    Rikard

    February 6, 2022 at 12:28 pm #1339156
    darrenwise

    Hi Rikard,
    I’ve sent an email to our host.
    Is this something that will be fixed in an update?
    Cheers,
    Darren

    February 6, 2022 at 12:47 pm #1339161
    darrenwise

    Hi Rikard,
    Details below.
    Hope that makes sense to you.
    Cheers
    Darren

    February 6, 2022 at 12:51 pm #1339162
    jpdesiebenthal

    Hi Rikard,
    Thanks for the quick fix !
    Have a nice day.
    JP

    February 7, 2022 at 12:57 am #1339246
    darrenwise

    Hi Rikard,
    Thanks, I managed to get it sorted through C Panel.
    The fix allowed me to change the colour but I need to go back through all the sliders now.
    Thanks again and the ticket can be closed.
    Cheers
    Darren

    February 7, 2022 at 3:48 am #1339255
    Rikard

    Hi Darren,

    Great, I’m glad that you got it working, and thanks for update. We’ll keep this thread open in case you or someone else should need any further help.

    Best regards,
    Rikard

    June 16, 2022 at 4:24 am #1355422
    darrenwise

    Hi Team,
    I seem to have this issue again of the slider headers changing font and colour since the last update.
    Do I need to go ahead and do this again?

    Hey Darren,

    Please try to replace the content of /enfold/config-templatebuilder/avia-shortcode-helpers/class-avia-slideshow.php with this: https://raw.githubusercontent.com/KriesiMedia/enfold-library/master/temp_fixes/Enfold_4_8_9/alb/class-avia-slideshow.php. If you need help with that, then please include admin WordPress and FTP login details in private.

    Best regards,
    Rikard

    June 16, 2022 at 11:35 am #1355474
    Rikard

    Hi,

    Thanks for the update. Where can we see and reproduce this problem? I tried logging to your site, but the details you posted earlier are not working anymore.

    Best regards,
    Rikard

    June 16, 2022 at 11:48 am #1355475
    darrenwise

    Hi Rikard,
    The font looks okay on the slider now, but the links don’t work on the sliders now.
    I probably deactivated the login.
    Try this one.

    Kokoda Track Adventure

    Cheers
    Darren

    June 16, 2022 at 11:58 am #1355476
    darrenwise

    Hi Rikard,

    I set up a new login. Details in private

    June 16, 2022 at 2:25 pm #1355498
    Rikard

    Hi,

    Thanks for that. Could you upgrade the account to have administrator rights as well please?

    Best regards,
    Rikard

    June 16, 2022 at 3:08 pm #1355506
    darrenwise

    Okay, have upgraded.

    June 16, 2022 at 4:32 pm #1355517
    Rikard

    Hi,

    Thanks for that. The account still doesn’t have administrator rights though, so we can’t change anything on your installation. If you want to have a go yourself, then please replace /enfold/config-templatebuilder/avia-shortcodes/slideshow/slideshow.js, with this file: https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_5_0/template-builder/slideshow/slideshow.js. If you need help with that, then please upgrade the account to have administrator rights, and include FTP login details as well.

    Best regards,
    Rikard

    June 17, 2022 at 2:58 am #1355556
    darrenwise

    Hi Rikard,
    I updated the code through CPanel and the button links on the slider still don’t click through. The text seems fine, it’s just the buttons don’t work even though I have active links.
    I was trying to change it on my phone last night, so I have now changed the user to administrator. I had to also update the password to be stronger, so new details are in private. Sorry, I’m not too sure how to set up FTP because I have never used it, just CPanel.
    Cheers,
    Darren

    June 17, 2022 at 10:20 am #1355573
    Rikard

    Hi,

    Thanks for the update. Could you try to upgrade the account you gave us to have administrator rights please? We would appreciate FTP login details as well, if that would be possible.

    Best regards,
    Rikard

    June 17, 2022 at 11:02 am #1355582
    darrenwise

    Sorry Rikard, that should be okay now.
    Sorry, I don’t know how to set up FTP.
    I could provide CPsnel logon?

    • This reply was modified 2 years, 5 months ago by darrenwise.
    June 17, 2022 at 1:10 pm #1355597
    Rikard

    Hi,

    Thanks for that. Appearance->Theme Editor is turned off on your installation, maybe from your security plugin. Please activate that option, or post cPanel login details, we might be able to create a FTP account there.

    Best regards,
    Rikard

    June 17, 2022 at 1:31 pm #1355604
    darrenwise

    Hi Rikard,
    CPanel login in private.
    Cheers,
    Darren

    June 17, 2022 at 4:58 pm #1355622
    Rikard

    Hi,

    Thanks for that. I uploaded the modified file for you, and it’s working as it should now. Please review your site.

    Best regards,
    Rikard

    June 18, 2022 at 2:35 am #1355650
    darrenwise

    Perfect, thank you so much, Rikard.
    Just wondering what the cause is and is this something that will be ongoing with theme updates?
    Cheers,
    Darren

    June 18, 2022 at 10:47 am #1355677
    Rikard

    Hi Darren,

    This was just a bug that we missed, it will be fixed in the next release of the theme.

    Best regards,
    Rikard

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