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  • February 1, 2022 at 3:06 pm #1338243
    Alim
    Guest

    Hi there.

    We use enfold theme since January 2014 and have created queries in the support page. I want to create a new post, but it says, that our license has been expired on march 2016. I am very confused, because i have written my last post dated March 23, 2021. How can that be?

    When we bought the theme, there was never a notice that the license will expire.

    How could we solve the issue? For me it is not ok, that you change the license dependency to make a post.

    February 1, 2022 at 3:10 pm #1338246
    Yigit

    Hi Alim,

    Thanks for contacting us!

    We have implemented the requirement for a valid ThemeForest support period in order to be able to post on the support forum. This has been a requirement for ThemeForest authors for a long time, but we wanted to wait as long as possible to implement it. Here’s a statement from @kriesi, as to why this was implemented:

    The main reason is basically that it is long overdue since ThemeForest requires it from its authors, and I was asked to finally comply with this rule

    Your license is still valid and you will receive lifetime updates however to receive support from us, you would need to renew your support on Enfold’s ThemeForest page.

    Thanks for your understanding.

    Regards,
    Yigit

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