Viewing 6 posts - 1 through 6 (of 6 total)
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  • January 25, 2022 at 5:19 pm #1337121
    profumopuntoit

    Hello, after installing 4.8.9 version we receive this error
    we have a full width slider only in the home, the rest of the site is ok
    (Real path is masked)


    Thank you
    Mauro

    January 25, 2022 at 5:23 pm #1337123
    Yigit

    Hey Mauro,

    Thanks for contacting us!

    We have not had such issue during our tests but we would love to look into this. Could you please post temporary FTP and WP admin logins to your staging site? :)

    Regards,
    Yigit

    January 27, 2022 at 5:20 pm #1337564
    profumopuntoit
    This reply has been marked as private.
    January 28, 2022 at 5:31 am #1337614
    Nikko

    Hi Mauro,

    Thanks for providing us both admin and FTP access.
    I tried to switch the theme from the child theme to the parent theme and it seems to be working properly, so the issue is in the child theme.
    Please update this file in your child theme: enfold-child/shortcodes/slideshow_fullsize/slideshow_fullsize.php and it should fix the issue.

    Best regards,
    Nikko

    January 28, 2022 at 1:40 pm #1337716
    profumopuntoit

    Ok thank you
    the path
    /shortcodes/slideshow_fullsize/slideshow_fullsize.php
    does not exist anymore
    now is
    /config-templatebuilder/avia-shortcodes/slideshow_fullsize/slideshow_fullsize.php

    January 30, 2022 at 6:57 am #1337894
    Nikko

    Hi profumopuntoit,

    We’re glad to hear that :)
    I could see the slider is properly working and not showing any errors, just let us know if you still need further assistance regarding the topic.

    Best regards,
    Nikko

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