Viewing 4 posts - 1 through 4 (of 4 total)
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  • January 25, 2022 at 4:02 am #1336955
    Gary Talcott
    Guest

    Hello

    I saw a notice where I might owe subscription fees since 2017? I was unaware of this. I though the $59 that was paid in 2013 or 14 was a one time fee. I’m happy to go and pay any past due amounts. So sorry for the delay if I owe a balance.

    Thank You

    January 25, 2022 at 9:34 am #1337002
    Rikard

    Hi Gary,

    I’m not sure exactly what you saw, but that is not for your theme license, since it’s valid for life. Maybe it was a notice to renew your support period? If you want to extend that, then please refer to this: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support. Please note that this is not something which you have to pay, it’s only if want to access the support forum.

    Best regards,
    Rikard

    January 25, 2022 at 7:59 pm #1337156
    Gary Talcott
    Guest

    Thank You Rikard!

    January 26, 2022 at 5:09 am #1337204
    Ismael

    Hi,

    We usually recommend Codeable, one of our partners for custom modifications and for adding new features in the theme, but you can also visit Upwork. You can contact Codeable directly using the form in this page.

    // https://kriesi.at/contact/customization

    Best regards,
    Ismael

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