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  • #1336733
    Holger Preiß
    Guest

    Hallo,

    Ich kann meinen Themeforest Purchase Code nicht mehr nutzen. Er funktioniert nicht : qwxsb16vcwjgi4v2isxq3txpcng0l21o

    Ich habe Enfold in 2013 gekauft, jetzt lange nicht genutzt und benötige Support oder Update wg. folgender Fehlermeldung:
    Failed to initialize plugin: avia_builder_button

    P.S. Am 27.03.2018, 12:16 habe ich zu dem purchase code bereits einmal eine Antwort von euch erhalten. Vielleicht hilft das.

    Viele Grüße

    Holger Preiß

    auch: http://www.hpfotografie(at)nord-com.net

    #1336815

    Hi Holger,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look at your site. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #1337541
    Holger Preiß
    Guest

    Hi Ricard
    a few days ago i asked for detailed support and droped a private reply to your mail.
    Unfortunately i dont know by now if you will give any support.
    Please give me a reply, otherwise i will have to change to anohter theme be compatible with my page for the fiuture
    Best regards
    Holger

    #1337627

    Hi,

    Sorry for the delay. Where did you post the login details? Please post it again in the private field so that we can check the issue.

    You should also create a forum account so that we can review your inquiries. Make sure that the support duration for the current product license is not yet expired.

    // https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

    Please register for a forum account in the following page.

    // https://kriesi.at/support/register/

    Best regards,
    Ismael

Viewing 4 posts - 1 through 4 (of 4 total)
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