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  • January 19, 2022 at 3:07 pm #1336211
    spitsdesign

    In dashboard > pages: pages are gone, I get message: “There has been a critical error on this website. Please check your site admin email inbox for instructions.” The theme is causing problems. What to do?

    January 19, 2022 at 3:49 pm #1336224
    Yigit

    Hi,

    Thanks for contacting us!

    Could you please post temporary FTP logins here privately as well so we can look into it? :)

    Best regards,
    Yigit

    January 19, 2022 at 7:12 pm #1336263
    spitsdesign

    Please look at the private content, tnx!

    January 20, 2022 at 5:19 am #1336289
    Rikard

    Hi,

    Thanks for that. It’s working as it should when the SeedProd Pro plugin is deactivated, could you try reaching out to their support for further help please?

    Best regards,
    Rikard

    January 21, 2022 at 11:29 am #1336524
    spitsdesign

    The seedprod team fixed the bug. They also gave me some feedback on Enfold theme issue:
    “To quickly note: We also highly recommend reporting this issue along with the error message that has reference to the theme’s “class-avia-gutenberg.php” file to the theme’s support team. As we don’t provide support for other plugins or themes, they’ll also be aware of this conflict and will be best able to provide a solution if this is indeed stemming from their theme’s coding.”

    January 21, 2022 at 1:38 pm #1336536
    Rikard

    Hi,

    Thanks for the update. Could you share the fix they provided you with please?

    Best regards,
    Rikard

    January 21, 2022 at 1:52 pm #1336538
    spitsdesign

    The Seedprod plugin issue was fixed in new update. I updated the Seedprod plugin…

    January 21, 2022 at 3:04 pm #1336551
    Yigit

    Hi,

    Thanks for the information!

    Let us know if you have any other questions and enjoy your weekend :)

    Regards,
    Yigit

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Viewing 8 posts - 1 through 8 (of 8 total)
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