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  • #1334588

    Hello,

    I have pushed the new Enfold update twice now and both times it broke our website and causes a splash page to display that it ran into a fatal error. I have used the jetpack both times to restore our site luckily. Could we get assistance into this?

    #1334630

    Hey arcofbutler,

    We would need to see the actual problem in order to help you out, could you copy the site to a staging area and update there first please? If you have server logs, then please share them with us as well.

    Best regards,
    Rikard

    #1334947
    This reply has been marked as private.
    #1334949

    Hi,

    Thanks for the update. It might not be necessary if you are only seeing a fatal error screen after updating? Could you share server error logs with us first of all?

    Best regards,
    Rikard

    #1334954
    This reply has been marked as private.
    #1335004

    Hi,

    Thanks for that. The fatal error seems to be coming from this line in your functions.php file:

    [10-Jan-2022 13:30:59 UTC] PHP Fatal error: Uncaught Error: Call to undefined function avia_breadcrumbs() in /srv/htdocs/wp-content/themes/enfold-child/functions.php:72

    Could you try temporarily removing that function before you update, to see if that makes any difference please?

    Best regards,
    Rikard

    #1335082
    This reply has been marked as private.
    #1335087

    Hey,

    I updated that line to following one
    if($breadcrumb) $additions .= Avia_Breadcrumb_Trail()->get_trail( array( 'separator' => '/', 'richsnippet' => true ) );
    Please review your website :)

    Regards,
    Yigit

    #1335089

    That is perfect, thank you for the help!

    #1335091

    Hi,

    You are welcome! Let us know if you have any other questions and enjoy the rest of your day :)

    Best regards,
    Yigit

Viewing 10 posts - 1 through 10 (of 10 total)
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