Viewing 6 posts - 1 through 6 (of 6 total)
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  • January 6, 2022 at 7:53 pm #1334579
    Eve

    Hello,
    I’ve updated my website to the latest version but I’m experiencing some trouble.

    The home page and the blog are working just fine. All other pages only show the menu and gray background. I can unpublish them but not update them or publish them back. I get this error: “There has been a critical error on this website. Learn more about troubleshooting WordPress.”

    Please see private content for URL and credentials.

    Thanks.

    January 7, 2022 at 4:39 am #1334619
    Ismael

    Hey Eve,

    Thank you for the inquiry.

    The page above seems to be displaying correctly on our end. Have you found the issue? Please check the screenshot in the private field.

    Best regards,
    Ismael

    April 28, 2022 at 10:38 am #1349783
    Eve

    Hello,
    Yes, I restored the website back to an old version. I don’t are touch anything now.
    Do you propose a paid service where someone can update my websites for me?
    thanks.

    April 28, 2022 at 11:43 am #1349789
    Rikard

    Hi,

    Thanks for the update. We would have to see the actual problem in order to help you out, would you be able to update on a staging copy of the site first maybe?

    Best regards,
    Rikard

    April 28, 2022 at 12:25 pm #1349797
    Eve

    Hello,
    I don’t have a staging copy of the site. I’ll see if I can set up one and let you know.
    Thanks

    April 28, 2022 at 3:52 pm #1349828
    Rikard

    Hi,

    Thanks for the update, it would be great if you could set up a staging site. We’ll keep this thread open for you.

    Best regards,
    Rikard

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