Easy slider issue

Hey ced23,

Thank you for the inquiry.

Would you mind providing a screenshot of the issue? This is how the slider looks on our end (see private field) on page load. The image in the slider looks fine.

Best regards,
Ismael

Hi,

Sorry for the confusion. We actually checked the first image, not the last section with the green background. Try to add this script in the functions.php file to force the slider to resize on page load.

add_action('wp_footer', 'ava_auto_resize');
function ava_auto_resize(){
?>
<script>
(function($){	
	var int = window.setInterval(function(){
		$(window).trigger('resize');
	}, 1500);
	
	$(window).on("load", function () {	
		setTimeout(function() {
			clearInterval(int);
		}, 500);
	});
})(jQuery);
</script>
<?php
}

Best regards,
Ismael

Hi,

Thanks for the update.

We may need to access the dashboard in order to check the issue further. Please post the login details in the private field and make sure that the Appearance > Editor panel is accessible so that we can edit and test the script.

Best regards,
Ismael

Hi,

Thank you for the access.

Where did you add the code? We cannot edit the files because the Appearance > Editor panel is not accessible. Please enable it so that we can test the script.

You may need to edit the wp-config.php file and set this line to false.

define('DISALLOW_FILE_EDIT', true);

Best regards,
Ismael

Hi,

I went to Quick CSS and removed the code Ismael shared. It should be pasted into the bottom of Functions.php file of your child theme.

Theme Editor is still not accessible so we could not add the code for you.

Could you please post FTP logins here privately so we can add it via FTP?

Best regards,
Yigit

Hi,
Thank you for your patience and for the login, I found the issue was from your EWWW Image Optimizer ▸ LazyLoad option, I disabled this option and tested in Chrome, Firefox, & Edge on Windows & Safari, & Chrome on Mac and it seems to be solved, please clear your browser cache and check.

Best regards,
Mike

Hi,

Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard