Viewing 8 posts - 1 through 8 (of 8 total)
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  • December 14, 2021 at 3:59 pm #1332809
    bagmanden12

    Hello there

    I am unable to access my wordpress installation after upgrading to PHP 8.1.0. The frontend is displayed, but contact form etc. doesn’t work. I get a critical error when trying to access the control panel. I tried to disable all plugins via ftp, that didn’t solve the problem. I then removed the enfold themes (child+main) and I was able to login once again. I have now added the enfold themes again(since I rely on my website being active) and the problem persists. Please help!

    WordPress-version 5.8.2
    Theme: enfold-child (version )
    ‘Plugin: (version )
    PHP version 8.1.0

    Regards Thomas

    December 15, 2021 at 8:56 am #1332899
    Rikard

    Hi Thomas,

    Could you share admin WordPress login details with us as well please?

    Best regards,
    Rikard

    December 15, 2021 at 11:35 am #1332927
    bagmanden12
    This reply has been marked as private.
    December 15, 2021 at 2:50 pm #1332967
    Ismael

    Hi,

    Thank you for the info.

    We enabled the debug mode and got a bunch of errors in the login page. One of the errors is related to the layer slider — it says here that the layer slider drafts does not exist in the database.

    Fatal error: Uncaught mysqli_sql_exception: Table ‘_vk7_layerslider_drafts’ doesn’t exist in wp-includes/wp-db.php:2056 Stack trace: #0 /home/l/i/ftp_linkbergdk/wp-includes/wp-db.php(2056): mysqli_query(Object(mysqli), ‘DESCRIBE …’) #1

    Did you remove the layer sliders? You may need to restore those entries from a backup if available.

    Best regards,
    Ismael

    December 15, 2021 at 3:09 pm #1332970
    bagmanden12
    This reply has been marked as private.
    December 16, 2021 at 9:29 am #1333048
    Ismael

    Hi,

    Thank you for the info.

    We can now access the login page but it is asking for another authentication code. There is a third field in the login form.

    2 Factor Authentication code*

    Can you disable that field temporarily so that we can access the site?

    Best regards,
    Ismael

    December 16, 2021 at 10:25 am #1333079
    bagmanden12
    This reply has been marked as private.
    December 16, 2021 at 11:18 am #1333095
    Ismael

    Hi,

    Thank you for the info.

    The dashboard is now accessible without the errors. Try to remove the browser history or cache, or try to check the site on a different browser. (see private field)

    Best regards,
    Ismael

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