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  • #1332031

    Having an issue with the Enfold “Follow Us On Facebook” Widget on mobile not working.
    Follow Us not working on Mobile
    It works fine on the desktop.
    Follow Us works on Desktop
    Please help me fix it. Thanks.

    #1332032

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    #1332065

    Hi,

    It’s working on my end using Android/Chrome. On which device and browser are you seeing this problem?

    Best regards,
    Rikard

    #1332151

    iPhone 8 with IOS 15.

    #1332219

    Hi,

    Thanks for the update. I don’t have an Iphone to check with unfortunately, but I’ve asked the rest of the moderators to have a look. Please reply to this thread once you have read it, so that it gets added back to our support queue.

    Best regards,
    Rikard

    #1332325

    Hey,

    I just checked your website on my iphone and it showed up fine on my end. Attached a screenshot in private content field below.

    Could you please try clearing cache on your mobile browser and check if that helps?

    Regards,
    Yigit

    #1333017

    It seems to show up on some but not others. Still not showing up on my iPhone 8 (IOS 15), even after clearing the cache. It does show up on my son’s iPhone 10 (IOS 14). Could possibly be the IOS version causing the issue, I’m checking on it and will get back with you.

    #1333123

    Hi,
    Thank you for your patience, I do not have an iPhone but I found on Mac with Safari if you look for the shield icon before the address bar, when you click it it will show that facebook.com & facebook.net are being blocked, this is the facebook widget.
    So it seems that by default Safari is blocking FaceBook similar to how AD Blockers do unless you specifically allow FaceBook.
    So while you can disable this for yourself in your Safari, most of your visitors will have this enabled by default and will not see your facebook widget, other browsers and AD Blockers also do the same. So to solve take a screenshot of your widget and make a fake widget in a HTML code widget by wrapping the image with a link to your facebook page.

    Best regards,
    Mike

    #1333175

    Thank you.

    #1333215

    Hi,

    Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

Viewing 10 posts - 1 through 10 (of 10 total)
  • The topic ‘Enfold "Follow Us On Facebook" Widget Not Working on Mobile’ is closed to new replies.