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  • December 3, 2021 at 12:25 pm #1331443
    wdm

    Hi kriesi.at – Team,

    we have setup some galleries like this:

    Now we have noticed that the images no longer open in the lightbox.

    There are no errors in the browser console or similar.

    December 3, 2021 at 4:03 pm #1331480
    Rikard

    Hey UEHerwig,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    December 3, 2021 at 5:36 pm #1331496
    wdm
    This reply has been marked as private.
    December 4, 2021 at 5:59 am #1331523
    Rikard

    Hi Sven,

    Thanks for that, I can’t see why that is not working unfortunately. I wanted to check the content of your child theme, but Appearance->Theme Editor is turned off on your installation. Could you activate that option, or share FTP login details with us instead please?

    Best regards,
    Rikard

    December 5, 2021 at 7:51 pm #1331612
    wdm
    This reply has been marked as private.
    December 6, 2021 at 5:40 am #1331658
    Rikard

    Hi Sven,

    Thanks for that. I tried activating the parent theme, and it starts working as it should after that. Could you try removing all your customisation and add them back one by one, to see which file is causing the problem please?

    Best regards,
    Rikard

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