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  • November 24, 2021 at 11:51 am #1330283
    ColinWalton

    On the backend of a client’s website we can only see the TEXT editing panel and not the VISUAL panel meaning he can’t write any text.

    I thought it might be some of our functions but deleting the file doesn’t fix the problem. It is missing from all text panels and text widgets.

    I have installed Classic Editor plugin which on other websites does not display this problem.

    Any ideas?

    November 24, 2021 at 2:42 pm #1330314
    Rikard

    Hey ColinWalton,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Your screenshots are not available, if they are important for us to see, then please upload them somewhere else and link to them again.

    Best regards,
    Rikard

    November 24, 2021 at 3:48 pm #1330330
    ColinWalton
    This reply has been marked as private.
    November 24, 2021 at 5:09 pm #1330342
    Yigit

    Hey,

    I was locked out by WordFence. Could you please go to Users > Profile and make sure visual editor is not disabled – https://imgur.com/a/rbePxuv?

    Best regards,
    Yigit

    November 24, 2021 at 5:17 pm #1330347
    ColinWalton
    This reply has been marked as private.
    November 24, 2021 at 5:18 pm #1330348
    ColinWalton

    Sorry I see what you mean! All I needed to do was turn on the visual editor as you suggest.

    Much appreciated!

    November 24, 2021 at 5:26 pm #1330349
    Yigit

    Hi,

    You are welcome! Let us know if you have any other questions and enjoy the rest of your day :)

    Best regards,
    Yigit

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  • The topic ‘On the backend only the TEXT tab is displaying on all text boxes. NO VISUAL tab!’ is closed to new replies.