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  • #1330063

    Hi Support
    What is normally the cause when it won’t let you import a Demo Template.
    – It is the latest version of Enfold, has the Child theme as default theme.
    – It is the latest version of WordPress
    – It doesn’t matter which Demo template import I try, I have the same issue
    – I have deactivate all plugins
    – I have tried in normal browser windows and incognito windows

    The error that comes up is;
    Download of files for demo Minimal Portfolio Demo didn’t work!
    You might want to try reloading the page and then try again.

    What normally causes this ?

    The test site login details are below

    Thanks
    Dave Cane

    #1330125

    Hi Dave,

    Thanks for the login details. I tried importing the default demo, and that seems to working as it should, except for the LayerSlider. The Minimal Portfolio Demo is failing on my end as well though, which is a bit strange. I see that PHP ZipArchive Extension is not active on your installation, could you try turning that on please? If you don’t know how to do it, then please try reaching out to your hosting provider.

    Best regards,
    Rikard

    #1351197

    Hi sorry for my english
    i’ve got the same problem
    i can’t import any demo, if i try to import manually, i ‘ve got this error : not working try to reload the page and try again
    if i try automaticly i’ve got this error: cURL error 28: Connection timed out after 10000 milliseconds
    I have increased the memory up to 256m in wp-config.php file
    can you help ?

    Best regards
    Olivier

    #1351239

    Hi Olivier,

    Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

    Best regards,
    Rikard

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