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Hello I have a problem with the updates of your Theme Enfold, my version is 2.1. I bought your theme but I have not been receiving updates.
My problem comes now explained, it turns out that when I try to access the page to edit this one stays thinking:
https://prnt.sc/1z553wm
and does not let me update or modify anything.I remember that to solve this I had to manually add a parameter to the url, like #edict or #edition.
The case is that I do not remember what it is and this would solve the problem.
Could you tell me the parameter that was used to be able to edit the web?
I hope you can help me
Hi Victor,
Thanks for contacting us!
You are currently using a very old version of the theme which is probably not compatible with your WordPress and PHP versions. Updating the theme would fix the issue.
Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 4.8.7.1.
Then, please generate a Personal Token by referring to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and insert it in Enfold theme options to receive auto updates :)
If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ using your purchase code and start new threads under Enfold sub forum :)
Best regards,
Yigit
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