Viewing 6 posts - 1 through 6 (of 6 total)
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  • November 3, 2021 at 9:49 pm #1327686
    jspence_miami13

    Hi,
    I have the main theme and the child theme installed. I have tried a number of time to install the Consulting Demo (as well as others) but it fails. I have disabled plugins and only have the them enabled.

    This is the message I am seeing:

    Import for Consulting Demo did not work. You may want to try reloading the page and try again.

    I’ve tried deleting the download files through the option provided. I then try downloading them which works fine. Its when I try import the demo it fails.

    I’ve tried multiple demos – all of them behave the same.

    I have a deadline coming up – please advise as to what may be going on.

    November 4, 2021 at 4:26 am #1327710
    Nikko

    Hi jspence_miami13,

    In the WordPress Dashboard, please go to LayerSlider WP > Options > System Status, then check if PHP ZipArchive Extension is enabled.
    If it is disabled then that is the reason why importing fails, please enable PHP ZipArchive Extension in your cPanel or try asking your webhost for assistance.

    Best regards,
    Nikko

    November 5, 2021 at 12:55 pm #1327936
    jspence_miami13

    OK That worked thank you.

    November 6, 2021 at 5:28 am #1327987
    Rikard

    Hi,

    Great, I’m glad that Nikko could help you out. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    January 2, 2023 at 5:37 pm #1377385
    mikehuber
    This reply has been marked as private.
    January 2, 2023 at 7:31 pm #1377391
    Rikard

    Hi mikehuber,

    The login details you posted are not working. Please open a new thread and include working WordPress admin login details in private, so that we can have a closer look at your site.

    Best regards,
    Rikard

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