-
Posts
-
Hello, every time I try to download ‘Photography Portfolio Demo’ I get this information:
Error accessing file for download:
cURL error 28: Connection timed out after 10001 milliseconds
I tried with adding the template manually or by adding this line into wp-config.php but nothing seems to work.
Can someone please help me?Best regards, Nick
Hi Baltazar123,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi,
Thank you for the info.
Just in case the demo I chose: Consulting Demo
We managed to import the demo without encountering the error above. You can now begin with the site modification.
Hello, every time I try to download ‘Photography Portfolio Demo’ I get this information:
If you want to import a different demo, try to reset the database and the whole installation using the WP Reset plugin.
// https://wordpress.org/plugins/wp-reset/
Best regards,
Ismael
- You must be logged in to reply to this topic.