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  • #1327052

    Hi recently i bought enfold, i tried to import demo for coming soon, it didnt work, then i tried for other demos they didnt work eithe. Wp throws error that download file for demo didnt work, you might want to try again, i tried again and again multiple times but not working, kindly help to import enfold 2017 demo and coming soon demo.

    Details in private content area

    • This topic was modified 3 years ago by Eldamhogy.
    #1327156

    Hey Eldamhogy,
    Thank you for the link to your site, I can help you import the 2017 demo, but you can only import one demo at a time as the demos overwrite each other. Please include FTP access in the Private Content area and ask your webhost to enable PHP ZipArchive Extension, I see it’s disabled on your server. Please note that I will need to reset your site and your current settings will be lost.
    Please disable all of your plugins especially “Limit Login Attempts Reloaded”, thank you.

    Best regards,
    Mike

    #1327158

    Hi,
    as requested, plugins disabled, zip extention enabled, ftp credentials in private content area

    #1327159

    after enabling extention i tried to upload it my self, and i was successful, thank you so much, if you can please have a look to confirm everything is okay, i will be greatful

    #1327197

    Hi,
    Glad to hear that you were successful after enabling the PHP ZipArchive Extension on your server, I took a look and your demo seems to have installed well, I note that your homepage is in the trash ut assume that you are now working on the site as your other pages are working fine.
    If you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 5 posts - 1 through 5 (of 5 total)
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