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  • October 28, 2021 at 9:25 pm #1326898
    Eleina_Shinn

    https://6381c19835.nxcli.net/?page_id=26

    1. I’ve noticed certain color sections aren’t showing correct color – it’s like there is an overlay or a mutedness to it. I have a black color section #000000 that appears a dark gray.

    2. Sometimes when I am working on a page, and I refresh it, the heading fonts get incredibly small and the pictures disappear.

    These problems are intermittent when working on the site. It’s just so odd and I wondered if you were having trouble with the latest version of the theme?

    October 29, 2021 at 8:28 am #1326934
    Rikard

    Hey Eleina_Shinn,

    We haven’t had any reports of that happening for other users, so it’s likely local to your site or working environment. Does it make any difference if you load the site in an incognito or private browser window?

    Best regards,
    Rikard

    October 29, 2021 at 5:03 pm #1327028
    Eleina_Shinn

    No… it’s messed up in an incognito window as well. I’ll show you two screenshots. Text gets really small for titles, backgorunds disappear. Have only started on two pages, Home and About – but I’ll send you copies of what they look like.

    I’m going to move the site to a new server and see if the problems resolve – in the event it is something about the environment it’s in.

    (I think it’s a caching issue – the staging area is hosted with Nexcess and I just noticed a Nexcess “flush object cache” button (even though no caching plusin is activated). I flushed it and then the site appeared the way it was supposed to.

    Here is what home page looked like before I flushed the Cache:https://imgur.com/BgK0qaQ
    Then after: https://imgur.com/WZgxNdJ

    So I guess maybe I figured some of it out, still cant figure out colors though – I’ll give something a black background #000000 – and it shows up lighter, as #232323 – here’s an example – but have noticed on several colors sections: https://imgur.com/PusRIxc (there is no overlay)

    October 29, 2021 at 5:08 pm #1327030
    Eleina_Shinn

    No… it’s messed up in an incognito window as well. I’ll show you two screenshots. Text gets really small for titles, backgorunds disappear. Have only started on two pages, Home and About – but I’ll send you copies of what they look like.

    I’m going to move the site to a new server and see if the problems resolve – in the event it is something about the environment it’s in.

    (I think it’s a caching issue – the staging area is hosted with Nexcess and I just noticed a Nexcess “flush object cache” button (even though no caching plusin is activated). I flushed it and then the site appeared the way it was supposed to.

    Here is what home page looked like before I flushed the Cache:https://imgur.com/BgK0qaQ
    Then after: https://imgur.com/WZgxNdJ

    So I guess maybe I figured some of it out, still cant figure out colors though – I’ll give something a black background #000000 – and it shows up lighter, as #232323 – here’s an example – but have noticed on several colors sections: https://imgur.com/PusRIxc (there is no overlay).

    Let me move to another location and see if it resolves everything!

    October 31, 2021 at 12:05 pm #1327179
    Rikard

    Hi,

    Thanks for the update. I tried checking your site, but I can only see a notice about your site being updated. Did you move it, and did that resolve the problem you were having?

    Best regards,
    Rikard

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