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October 25, 2021 at 9:03 pm #1326394
Hey Everyone,
So I’m trying to put a background video in a color section. However it doesn’t expand the entire section.
I put the link in the private content.
What can I do to make the video stretch the entire section.
Thanks
October 26, 2021 at 2:35 am #1326414Hi MikeTandySwag,
Can you try adding this CSS code in Enfold > General Styling > Quick CSS:
#top .mejs-container { width: 100% !important; }
Hope it helps.
Best regards,
NikkoOctober 26, 2021 at 3:16 am #1326417Hi
That kind of worked but not really.
October 26, 2021 at 4:15 am #1326426Hi MikeTandySwag,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoOctober 26, 2021 at 4:04 pm #1326517Thanks! Just made you a login. Info in the private area
October 27, 2021 at 2:37 am #1326571Hi MikeTandySwag,
I tried the credentials you gave however I’m getting this error:
ERROR: The username or password you entered is incorrect.
Please check.
Best regards,
NikkoOctober 27, 2021 at 6:16 pm #1326727Sorry try this.
October 28, 2021 at 6:47 am #1326762Hi,
Thanks for that. I checked the video section on the front page, but I can’t see any problems on my end. Could you post a screenshot of the problem please?
Best regards,
RikardOctober 28, 2021 at 6:02 pm #1326883Hi,
So this is what Im seeing for the video
It’s too large and there is a small gap on the left.
This is what it looks like when it’s just an image
The theme used to just input a video in a Color Section and it would fit the size perfectly.
October 31, 2021 at 7:31 pm #1327218Any luck with this?
November 2, 2021 at 5:34 am #1327384Hi MikeTandySwag,
Sorry for the late reply. I can’t see what is going wrong with that section unfortunately, I’ve asked the rest of the team for help as well. Please reply to this thread once you have read it, so that it gets added back to our support queue.
Best regards,
RikardNovember 2, 2021 at 1:16 pm #1327455Okay well the link to where I’m having the issue is in the private content.
The “1624555472556” part of the url is the staging link
November 7, 2021 at 8:51 am #1328093Hi MikeTandySwag,
We apologize for the delayed response.
I tried to check it in different browsers and also tried checking it when I’m logged in and also logged out but the results are the same and don’t have the video expanding the area below it.
Please try to clear the browser cache as it may be the reason for it. If you’re on Chrome, please try to use incognito mode.Best regards,
Nikko -
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