Viewing 4 posts - 1 through 4 (of 4 total)
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  • October 25, 2021 at 4:47 pm #1326359
    Guerrier Charles
    Guest

    Hi,
    I don’t understand why my license key isn’t activated anymore.
    I have a bug on one website since I update to the last version of enfold,
    Could you help me please ?
    Thanks

    October 26, 2021 at 5:57 am #1326436
    Rikard

    Hi Charles,

    Thanks for reaching out to us. I’m not sure what you mean by your license key not being active, do you mean that you can’t access the support forum?

    About the problem on your site; could you try to explain what you are having problems with a bit further please?

    Best regards,
    Rikard

    October 26, 2021 at 11:16 am #1326465
    Underkult

    Hi Rikard,
    Yesterday I had an error message that indicates me that my license key was expired.

    The problem on my website is that the footer doesn’t appear on my homepage.
    Do you need more informations ?
    Thanks

    October 26, 2021 at 12:27 pm #1326479
    Rikard

    Hi,

    Thanks for the update. Where exactly did you get that notification?

    Please refer to this on how to fix the missing footer: https://kriesi.at/support/topic/missing-footer-after-updating-to-enfold-4-8-6-3-please-read-this-first/

    Best regards,
    Rikard

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