Viewing 8 posts - 1 through 8 (of 8 total)
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  • October 22, 2021 at 3:04 pm #1326079
    studiodimedia

    Hello, I have a problem with my website https://halinafotografia.com/
    It’s been a while since the website front-end displays the wrong font in every heading. I checked the general style and advanced style settings but everything is set correctly there (the font set for titles should be Caveat). I don’t know how to fix this problem, The last thing i did was to enable the cookie banner and to create the privacy policy page with the privacy shortcuts. If you give me your information i can create a temporary user for you so you can check the website backend. Thank you in advance

    October 22, 2021 at 3:45 pm #1326093
    Yigit

    Hey,

    Thanks for contacting us!

    You can use (Email address hidden if logged out) but please post login credentials here privately so any available moderator can look into it.

    Also, do you have server sided cache? If you do, please clear it and temporarily disable it :)

    Best regards,
    Yigit

    October 22, 2021 at 4:30 pm #1326102
    studiodimedia
    This reply has been marked as private.
    October 22, 2021 at 4:39 pm #1326104
    Yigit

    Hi,

    Could you please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 4.8.6.5? I tried to upload the new version however it did not work as max upload size is 2 MB :)

    Best regards,
    Yigit

    October 22, 2021 at 5:07 pm #1326110
    studiodimedia

    I updated the theme to the latest version.

    Giorgia

    October 23, 2021 at 6:34 am #1326138
    Rikard

    Hi Giorgia,

    Your headers are displaying the correct font on my end, please see screenshot in private. Did you try loading the site in an incognito or private browser window?

    Best regards,
    Rikard

    October 25, 2021 at 11:37 am #1326287
    studiodimedia

    Hello Rikard,
    unfortunately i still see the website with the wrong font. I have also tried in incognito mode and from different computers but it never displays correctly.

    October 25, 2021 at 12:06 pm #1326303
    Nikko

    Hi studiodimedia,

    Your site does not include the stylesheet that references to fonts.googleapis.com, also I noticed when CSS File Merging is enabled, CSS files are not merged.
    Is there a built-in caching on your server? can you try to clear it.
    Also, please try to update Enfold to the latest version, it might help with the issue.
    Please backup your site, before doing any update.

    Best regards,
    Nikko

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