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  • October 22, 2021 at 11:22 am #1326019
    agiledynamicss

    Dear Enfold,

    Since we have updated the Enfold theme to the latest version our the ReCaptcha has stopped working and it does not show anything.
    Picture for your reference:
    captcha

    I have tried to change the theme to a different one and the captcha is showing then.

    Also, the captcha is showing when I am login into WordPress. However, in incognito window or not login, the captcha is not showing.

    I contacted GravityForm support however they advise me to contact you as from their side everything is working.

    Kindly advise what we should do as this is affecting our lead generation.

    October 22, 2021 at 4:15 pm #1326097
    Yigit

    Hey,

    Thanks for contacting us!

    It seems to be related to WP Rocket plugin. When I disable “Delay JavaScript execution” feature in plugin settings, it shows up for not logged in users as well. I tried to exclude /recaptcha__en.js but it did not work.
    I think WP Rocket team could help you exclude recaptcha JS only :)

    Best regards,
    Yigit

    October 25, 2021 at 3:34 am #1326258
    agiledynamicss

    Hi there,

    Thank you for your help! I have no idea how you found that out, but I really appreciate your help!

    Regards,

    Eduard

    October 25, 2021 at 7:31 am #1326265
    Rikard

    Hi,

    Great, I’m glad that Yigit could help you out. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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