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  • October 19, 2021 at 1:36 am #1325486
    k593

    Hi All,

    Since we updated the theme to the latest version, we are having issues with our main banner. The height of the container is wrong for the first slide creating an empty space. I see that the height is generated dynamically even though it´s set to a certain amount on the editor. https://prnt.sc/1wnttaf

    Please advise.

    October 19, 2021 at 3:33 am #1325498
    Nikko

    Hi k593,

    Please try to disable CSS file merging and compression and Javascript file merging and compression in Enfold > Performance.
    Hope it helps.

    Best regards,
    Nikko

    October 19, 2021 at 7:15 am #1325517
    k593

    Thanks, Nikko. The trick didn’t work, unfortunately. Could you please share another tip? It only happens with the first slide, when the site is loaded. I also disabled plug-ins, it seems to be a theme issue. The mobile version seems to be loading correctly.

    https://prnt.sc/1wothmo

    • This reply was modified 4 years, 1 month ago by k593.
    October 19, 2021 at 11:30 am #1325548
    Mike

    Hi,
    I found a similar issue on another site, and it turned out to be the lazy load feature of SmushPro, I see that your site is loading wp-smushit
    2021-10-19_001.jpg
    although it’s not the typically way, perhaps you are caching with a CDN or your running a muilti-site?
    Nonetheless please try disabling this and then clear your browser cache and any cache plugins, CDN, and theme caching and minifying, a couple of times and check again.
    Please note that js files can be hard to clear even after a plugin is disabled, If this doesn’t help please include an admin login in the Private Content area so we can be of more assistance.

    Best regards,
    Mike

    October 19, 2021 at 4:36 pm #1325586
    k593

    Thanks a lot, I disabled lazyload and the issue went away, We will reconsider this plug-in going forward.

    Best,
    Jaime

    October 20, 2021 at 1:05 am #1325612
    Nikko

    Hi Jaime,

    We’re glad that Mike could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

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Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Fullwidth easy slider ´dynamic height´ glitch’ is closed to new replies.