Viewing 14 posts - 1 through 14 (of 14 total)
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  • October 15, 2021 at 4:39 pm #1325161
    ced23

    Hi ,
    since i update the enfold theme, i have an issue with my header especially on mac devices but not only ( it happens on windows as well). When i scrolled down , the titles disapeared .
    see in private link my wbesite
    please help me

    thanks

    October 16, 2021 at 5:49 am #1325214
    Rikard

    Hey ced23,

    They are still there, but they are white, so they’re not visible on the white background. Please check your colour settings for links in the logo area under Enfold->General Styling.

    Best regards,
    Rikard

    October 19, 2021 at 9:12 am #1325530
    ced23

    Hi Rikard,
    It’s due to the new update on your theme as it was not the case before. It works perfectly on windows but not on Mac devices.
    Please can you get back to me ?
    Regards

    October 20, 2021 at 3:59 am #1325648
    Ismael

    Hi,

    Thank you for the update.

    The following css code should adjust the color of the menu items. Please add it in the Quick CSS field or in the child theme’s style.css file. 

    #top #header .av-main-nav>li>a .avia-menu-text, #top #header .av-main-nav>li>a .avia-menu-subtext {
    color: #004875;
}

    Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

    Best regards,
    Ismael

    October 20, 2021 at 9:11 am #1325682
    ced23

    Hi Ismael,
    Thanks for your feedback.
    Now it works when i scrolled down as all menu ietms appeared but i still have the issue when i clicked on one menu page on Mac devices as all other menu titles disappeared.
    please get back to me asap as it ‘s big mess for us and our customers.

    Best regards

    October 21, 2021 at 5:49 am #1325786
    Rikard

    Hi,

    Thanks for the update. I’m not sure I understand the new problem though, it looks fine on my end after clicking a menu item. Could you let us know how to reproduce the problem you are seeing on your end please?

    Best regards,
    Rikard

    October 21, 2021 at 8:57 am #1325822
    ced23

    Hi Rikard,
    Really strange as now it works.
    thanks

    October 21, 2021 at 11:34 am #1325841
    Rikard

    Hi,

    Yes, very strange. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    October 26, 2021 at 9:04 pm #1326540
    ced23

    Hi Rikard,

    Again it’s not working on Mac devices. I’m really pissed of by the situation.

    Problems on Mac devices are again the following :
    1. Go to the homepage, please scroll down and you will see that all menu titles disappeared !!!
    2. Go to the homepage, please click on one menu title ( ie “Professionnels”) and you will see that on the page selected, all menu titles disappeared !!

    Can you please fix it definitely and quickly as business consequence are huge ?

    thanks

    October 27, 2021 at 5:47 am #1326603
    Rikard

    Hi,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    October 27, 2021 at 8:44 am #1326621
    ced23
    This reply has been marked as private.
    October 27, 2021 at 12:55 pm #1326661
    Rikard

    Hi,

    Your setting are applying if logged into WordPress, but not when logged out. That suggests a problem with caching, please try to clear the cache from your caching plugin, or try to disable it temporarily.

    Also, you had invalid CSS in Quick CSS, please try replacing it with this:

    #top #header .av-main-nav>li>a .avia-menu-text, #top #header .av-main-nav>li>a .avia-menu-subtext {
    color: #004875;
}

    Best regards,
    Rikard

    • This reply was modified 3 years ago by Rikard.
    October 27, 2021 at 1:58 pm #1326683
    ced23

    Rikard,
    it’s not working at all …
    Which CCS is invalid in Quick CSS ?
    Regards

    October 27, 2021 at 4:36 pm #1326719
    Rikard

    Hi,

    Thanks for the update. I deactivated WP Rocket for you, and it’s working as expected after that. If you need further help with your caching plugin, then please reach out to their support.

    CSS; if you still need that CSS, then please add it back to Quick CSS.

    Best regards,
    Rikard

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