Viewing 6 posts - 1 through 6 (of 6 total)
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  • October 15, 2021 at 5:38 am #1325040
    jenhames

    Hi there,

    There is a contact form at the bottom of this page (it says Click to open application form): https://seatoskyhospicesociety.ca/volunteering/become-a-volunteer/
    On the backend, I have set Name, Postal Code and Email as required fields.
    However, only Name has an asterisk beside it and is also the only field that actually requires anything in the field.
    Hoping someone can help with making the other fields required.
    Thanks,
    Jen

    October 16, 2021 at 1:05 pm #1325231
    Mike

    Hey jenhames,
    Thanks for the link to your page, from the frontend the Postal Code and Email fields don’t seem like they are required fields, could you include an admin login so we can see the backend?

    Best regards,
    Mike

    October 17, 2021 at 9:21 pm #1325327
    jenhames

    Hi Mike,

    Thanks for getting back to me.
    Attaching login credentials.

    Cheers,
    Jen

    October 17, 2021 at 10:22 pm #1325331
    Mike

    Hi,
    Thank you for the login, I see that you have a hidden contact form at the bottom of your page that has the Name, Postal Code and Email as required fields, but the contact form in the accordion that was added as shortcode doesn’t have the same fields required, this is the form seen on the frontend, and perhaps it was an older version of the form, please try updating the form.

    Best regards,
    Mike

    October 18, 2021 at 1:52 am #1325342
    jenhames

    Thank you.
    Problem resolved.

    October 18, 2021 at 10:57 am #1325379
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

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Viewing 6 posts - 1 through 6 (of 6 total)
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