Viewing 4 posts - 1 through 4 (of 4 total)
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  • October 13, 2021 at 3:46 pm #1324775
    Horst Eberhard
    Guest

    Hi,

    I cannot put a request to the support.

    I bought a first Enfold-License in 2018.
    On 28. Sept. 2021 I bought a second license for another project.

    To get support, I have just registered under a now account – an waitetd for more than 2 hours
    I now need support and can’t still find any button on your support-page to start…

    What am I about to do ?

    Best regards,
    Horst

    October 14, 2021 at 4:34 am #1324838
    Rikard

    Hi Horst,

    I just replied to your support thread, so I take it that you can post on the forum again?

    Best regards,
    Rikard

    October 14, 2021 at 5:02 pm #1324974
    Horst Eberhard
    Guest

    Thank you Rikard, you are right.
    I was a little too impatient, sorry for that.

    The good thing is that I’ve only needed your support once since the end of 2018. That speaks for the product, the developers and the support team. On the other hand, in the event of a problem, one wishes to find the right button quickly …

    Best regards
    Horst

    October 15, 2021 at 5:18 am #1325037
    Rikard

    Hi Horst,

    Thanks for the update. About the problem on your site; I tried logging into it using the details in the other thread, but I’m getting a server error when trying to do so. If you need further help, then please continue in your other thread.

    Best regards,
    Rikard

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