Viewing 12 posts - 1 through 12 (of 12 total)
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  • #1324359

    Hi,
    I am having an issue with all of the pages under the About Us tab. On the desktop version, all looks fine, and the text area pushes up into the hero image. Yet, on a phone, it looks terrible. It looks just find in the sermons mobile page, though. Can you please advise as to why the mobile versions on the about us pages don’t “indent” into the hero image and instead the hero image nearly overlaps and it comes down straight?
    Thanks so much! Login info included.
    Justine

    About Us desktop
    About Us mobile
    Sermons mobile

    #1324387

    Hi Justine,

    I can’t reproduce the problem on your contact page on my end, could you try loading the page in an incognito or private browser window to see if that helps please? If not, then please let us know in which browser and device you are seeing this problem.

    Best regards,
    Rikard

    #1324454

    Hi, Rikard,
    It’s on all the about pages, not the contact page (sorry – don’t know why that showed up in the private data – it was supposed to be login info..) where the header image doesn’t look right as you can see in the image links I sent (do you see those?). Also, it’s on an iphone in Safari, Chrome, and Firefox. I’d love any suggestions you have!

    Also, one more question – on the home page slider, there are two buttons, but when you look at the site on mobile or an ipad, it doesn’t show the buttons. Is there a fix for this also?

    These issues seem to be kind of similar. Thanks so much!
    Justine

    #1324750

    Hi Justine,

    Thanks for contacting us!

    1- I could reproduce the issue on my iphone and noticed “parallax” class on the color section even though it did not have any background so I temporarily added a background image, set it to scroll, removed background image, saved the element and updated the page and that helped.

    2- I added following code to bottom of Quick CSS field in Enfold theme options > General Styling tab

    @media only screen and (max-width: 1070px) and (min-width: 767px){ 
    .home .slideshow_caption { width: 100%; }}
    
    @media only screen and (max-width: 480px) { 
    .responsive #top.home .slideshow_caption .avia-caption-content { display: none; }}

    First code removes right alignment so buttons show up on tablets and second code hides description so there is enough space on mobile for buttons to show up.

    Please review your website :)

    Best regards,
    Yigit

    #1325272
    This reply has been marked as private.
    #1325337

    Hi,
    Thank you for your patience, I took a look at your pages:

    to try to help with Yigit’s solution, but these pages don’t have a slider on them like the homepage that Yigit helped with, so I’m not sure what is wrong with these pages, could you please explain?

    Best regards,
    Mike

    #1325341

    Hi. He fixed the about page by doing this: 1- I could reproduce the issue on my iphone and noticed “parallax” class on the color section even though it did not have any background so I temporarily added a background image, set it to scroll, removed background image, saved the element and updated the page and that helped.

    This is what I couldn’t figure out for the other about pages. Thank you so much!!

    #1325386

    Hi,
    Thank you, I believe this is about an issue that the iPhone has with fixed/parallax backgrounds, the recommend solution is to use a scroll background until iPhone sorts it out. I don’t have an iPhone to test with so I only changed one page for you to check:
    https://stmarywichita.org/about/ministry-teams/
    On this page I changed the background image setting here:
    2021-10-18_002.jpg
    Please check with your iPhone and make this change on your other pages. Please note that you may want to also change the background image position to top-centered if you want the top of the image to show, right now it’s center-center.

    Best regards,
    Mike

    #1325472

    Hi, Mike,
    That solution didn’t work like Yigit’s did… Any other thoughts?
    Thanks!

    #1325726

    Hi,

    I have updated those pages as well and confirmed it on my iphone. Please review your website :)

    Best regards,
    Yigit

    #1325770

    Thank you so much, Yigit! I really appreciate it! Have a great day!

    #1325771

    Hi,

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Thanks! You too have a great day!

    Best regards,
    Yigit

Viewing 12 posts - 1 through 12 (of 12 total)
  • The topic ‘Mobile Not Looking Right’ is closed to new replies.