Viewing 11 posts - 1 through 11 (of 11 total)
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    Posts
  • October 6, 2021 at 11:31 am #1323749
    Mr Michael
    Guest

    Hi Sales,
    Unable to reach out to your theme support, I turn to you in order to inform you business, that the latest update of your theme also results in a logo-header size failure on mobile devices. Correct scaling of logos is apparently off.

    I trust you will fix this issue quick, since it make any website look unprofessional.

    October 7, 2021 at 10:44 am #1323866
    Rikard

    Hey Mr Michael,

    Sorry for the problem, please refer to this for a temporary fix: https://kriesi.at/support/topic/hotfix-for-the-missing-logo-issue-on-enfold-4-8-6-4/. We are planning a bug fix release for tomorrow.

    Best regards,
    Rikard

    October 7, 2021 at 11:22 am #1323879
    Mr Michael
    Guest

    Thank you for your answer Rikard – I’ll look forward to the new update :)

    October 8, 2021 at 9:48 am #1324067
    Mr Michael
    Guest

    Hi Rikard
    Hi Rikard Your update did not fix the issue I adressed to you. The header logo, is still upscaling unnaturally on mobile devices (IOS).

    October 8, 2021 at 12:28 pm #1324085
    Yigit

    Hey,

    Thanks for contacting us!

    Please replace /enfold/css/layout.css with – https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_8_6_5/css/layout.css in Appearance > Editor :)

    Regards,
    Yigit

    October 8, 2021 at 12:52 pm #1324091
    Mr Michael
    Guest

    Hi Yigit.
    Thank you for a quick reply and a link to an advanced quick fix.
    – but I’m a bit confused by why I should start implementing an advanced modification like this in order to fix a error caused by an update.
    This issue was adressed to you before you started sending out a new update to fix some other major issues regarding the header logo.

    I honestly didn’t buy your theme in order to become a moderator – I bought it with the believe that I was in good hands regarding great setup and flawless updates.

    Please provide me with your plan for fixing this issue on a general scale :)

    No hard feelings – All the best

    October 8, 2021 at 1:20 pm #1324094
    Yigit

    Hey,

    Unfortunately, this fix was not included in 4.8.6.5 but it will be included in upcoming version. It was caused by a missing comma in CSS file.

    You can also try adding following code to Enfold theme options > General Styling > Quick CSS field 

    .responsive .logo a { height: 80px; }

    If you would like us to apply the fix for you, please create temporary admin logins and post them here privately :)

    Best regards,
    Yigit

    October 8, 2021 at 1:53 pm #1324109
    Mr Michael
    Guest

    Hi Yigit
    Thanks for a quick reply, I understand. (shit happens ;) )
    – Your quick CSS solved the issue perfectly – Much appreciated!! :)

    All the best

    October 8, 2021 at 1:57 pm #1324110
    Yigit

    Hi,

    Glad it did and thanks for your understanding :)

    Let us know if you have any other questions and enjoy your weekend!

    Regards,
    Yigit

    October 29, 2021 at 10:41 am #1326959
    Mr Michael
    Guest

    Hi Support
    New update realese 28/10 2021 – NEW problems !!
    – Grid-row elements are acting wierd now. Large spaces and gabs etc.
    please fix asap!

    October 31, 2021 at 9:58 am #1327163
    Rikard

    Hi,

    Sorry for the problem. Please try replacing the content of this file: /enfold/config-templatebuilder/avia-shortcodes/grid_row/cell.php, with this: https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_8_7/shortcodes/cell.php. If you need help doing so, then please include admin login/FTP details in private.

    Best regards,
    Rikard

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