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  • October 4, 2021 at 11:16 pm #1323547
    ESWEENEY113

    I updated my theme to the newest version earlier and the logo was missing from the header area. I tried to replace it by uploading the file again but it didn’t work. So I went back to restore the site from a previous backup. Now I get the following message:

    Fatal error: Uncaught Error: Call to undefined method Avia_Popup_Templates::get_border_styles_options() in /var/www/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/columns/columns.php:561 Stack trace: #0 /var/www/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-template.class.php(1191): avia_sc_columns->register_dynamic_templates() #1 /var/www/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-template.class.php(116): aviaShortcodeTemplate->extra_config() #2 /var/www/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/columns/columns.php(89): aviaShortcodeTemplate->__construct(Object(AviaBuilder)) #3 /var/www/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/template-builder.class.php(1765): avia_sc_columns->__construct(Object(AviaBuilder)) #4 /var/www/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/template-builder.class.php(539): AviaBuilder->createShortcode() #5 /var/www/wp-i in /var/www/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/columns/columns.php on line 561

    My hosting company tells me it’s the theme, however I updated the same theme on another client’s website earlier today with no problems. Any idea what it could be?
    Thanks!
    Erin
    There has been a critical error on this website.

    October 5, 2021 at 5:59 am #1323578
    Rikard

    Hi Erin,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    October 7, 2021 at 5:11 pm #1323965
    ESWEENEY113

    The site is up now. I removed the theme files from the server then uploaded an older version. I think it may have been related to a plugin that was on the site as well. This was the only time I’ve updated the Enfold theme files on a client site and had this happen. I saw there was an issue with the logo disappearing from the header that appears to have been resolved in the newest update. I’m going to try and make that update to this website and see if I am able to update the site without getting a fatal error again. If I do, I’ll respond to this ticket and send you login credentials at that point. Thanks so much!

    October 8, 2021 at 5:34 am #1324037
    Rikard

    Hi,

    Thanks for the update. We’ll keep this thread open for you.

    Best regards,
    Rikard

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