Viewing 2 posts - 1 through 2 (of 2 total)
-
Posts
-
What I meat to say is that when I purchased my license in 2016, it said I would receive free lifetime updates and free forum tech support for life. Now you’re asking me to pay. What gives?
Hi Frank,
As I mentioned on your other thread – https://kriesi.at/support/topic/tech-support-licensing/, this rule was set by Envato/ThemeForest and we follow it. We have not marketed the theme as “free lifetime support on the forums” ever since this rule was changed by Envato. I understand your frustration however this is the standard procedure on every item that offers support on Envato marketplace
Best regards,
Yigit
Viewing 2 posts - 1 through 2 (of 2 total)
- You must be logged in to reply to this topic.