Position hotspot

Hey,

Thanks for contacting us!

I just tested on my local installation and it does seem to be working fine on my end – https://imgur.com/a/a1ifODs

Which version of Enfold are you using?

Best regards,
Yigit

Hi,

Yes, please post the login details in the private field so that we can check and adjust the hotspot settings. Looks like hotspot 3 is set to be “bottom centered”.

Best regards,
Ismael

Hi,

Thank you for the update.

Please remove the old Enfold 4.8.3 from the themes folder to rule out any conflict, then replace the content of the themes/enfold/config-templatebuilder/avia-shortcodes/image_hotspots/image_hotspots.php with the following code.

// https://pastebin.com/nJhGCKqf

It is not working correctly because the value in the Posizione Tooltip dropdown option is incorrect.

<optgroup label="Below">
<option value="av-tt-pos-left av-tt-align-bottom">In basso a sinistra</option>
<option selected="selected" value="av-tt-pos-right av-tt-align-bottom">In basso a destra</option>
<option value="av-tt-pos-below av-tt-align-centered">In basso  al centro</option></optgroup>

Best regards,
Ismael

Hi,

Thank you for following up.

We removed the code that you posted above but it certainly looks correct. The issue might have something to do with the translations because it is working properly on our installation, which is set to the default language (en_US).

Would you mind posting the FTP details in the private field? We may have to access the server in order to debug the issue properly.

Best regards,
Ismael

Hi,

Thank you for the info.

We are not yet sure what is causing the issue but we have found out that the select option in the element editor itself holds the incorrect value (see screenshot below). We will forward the issue to our channel.

Screenshot: https://imgur.com/APr9M5P

Best regards,
Ismael

Hi!

It was an issue with the translations as expected. We included the correct translations in the latest version (4.8.7) of the theme, which is now available on Themeforest.

WordPress notified me of an error in line 420

We cannot reproduce the issue on our end. Please try to reload the page again or check the site on incognito mode.

Thank you for your patience.

Best regards,
Ismael