Viewing 4 posts - 1 through 4 (of 4 total)
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  • September 27, 2021 at 10:13 am #1322442
    Stephanie Hotz
    Guest

    Hi kriesi,

    where can I enter the clients adress to make a licence to them?
    I´m a designer and have to buy the theme for them for one website.
    In the payment process?

    Thanks,
    Stephanie

    September 27, 2021 at 12:40 pm #1322475
    Yigit

    Hey Stephanie,

    Thanks for contacting us!

    Licenses are connected to ThemeForest/Envato accounts. If they do not have a ThemeForest/Envato account, you could create one for them with their email and leave the account for them so in case you decide not to work with them in future, they would still have access to theme files and their license.

    I hope that helps! Let us know if you have any other questions and enjoy the rest of your day :)

    Best regards,
    Yigit

    September 27, 2021 at 12:43 pm #1322477
    Stephanie Hotz
    Guest
    This reply has been marked as private.
    September 27, 2021 at 1:19 pm #1322484
    Yigit

    Hi Stephanie,

    Envato manages purchase and download processes. Could you please contact Envato support – https://help.market.envato.com/hc/en-us/requests/new and ask if that would be possible? :)

    Regards,
    Yigit

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