Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • September 21, 2021 at 10:11 pm #1321830
    swelzel

    Hallo liebes Kriesi-Team,
    wenn ich unsere Kundenseite (s.privater Inhalt) mobil aufrufe, wird das Hamburg Menü nicht angezeigt. Erst bei Klick auf das Logo oder wenn ich nach unten scrolle. Es soll aber sofort angezeigt werden. Was kann ich tun?
    Vielen Dank.
    Liebe Grüße Sonja
    **
    Hi,
    when I call up our customer page (see private content) on my mobile device, the hamburg menu is not displayed. Only when I click on the logo or when I scroll down. But it should be displayed immediately. What can I do?
    Thanks very much.
    Greetings Sonja

    September 23, 2021 at 3:41 pm #1322045
    Yigit

    Hey Sonja,

    Thanks for contacting us!

    I believe it is related to one of the plugins you are using. Could you please try de-activating all active plugins and activate them one by one to find the culprit? :)

    Best regards,
    Yigit

    September 24, 2021 at 10:16 pm #1322240
    swelzel

    Hey Yigit,
    many thanks. Yes a plugin was the problem. Thanks for the hint.
    Best regards
    Sonja

    September 26, 2021 at 7:05 am #1322328
    Rikard

    Hi Sonja,

    Great, I’m glad that you found the problem, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.