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  • September 17, 2021 at 8:00 pm #1321407
    mtishman

    Enfold does not update even after successful token verification. Error message below:
    —–
    We checked the token on 2021/09/17 17:39 and we were able to connect to Envato and could access the following information:
    Your purchases
    Your username: mtishman
    Your E-Mail: (Email address hidden if logged out)
    Update Available!
    A new Version (4.8.6.2) of your Enfold Theme is available! You are using Version 4.7.5.
    See what’s new in change log. Do you want to update?
    Update Now!
    Errors occured checking on 2021/09/17 17:39:
    Download Package URL: Errorcode 403 returned by Envato: Forbidden:
    – response_code: 403
    – reason: scope-missing
    Download Package URL: A problem occured accessing your download link. Unable to perform update.
    Following Envato package errors occured:
    Enfold – Request for Download URL failed.

    September 19, 2021 at 1:14 pm #1321511
    Nikko

    Hi mtishman,

    Thanks for posting the error.
    Please make sure that the token you are using have enough permission, please check: https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5
    Hope this helps.

    Best regards,
    Nikko

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