Viewing 4 posts - 1 through 4 (of 4 total)
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  • September 16, 2021 at 5:55 pm #1321270
    ckrause78

    I am utilizing the enfold child theme and have the envato private token setup to maintain theme updates. My theme is saying it is up to date on version 4.6.2 but according to the changelog the current version is 4.8.6.2. We had an issue this morning with a WSOD and I believe it is related to our current version and some deprecated coding. Is my site theme up to date or not?

    September 18, 2021 at 4:31 am #1321428
    Rikard

    Hey ckrause78,

    4.8.6.2 is the latest version of the theme. Please send us a temporary WordPress admin login and login URL so that we can have a closer look at why the updates are not coming through. You can post the details in the Private Content section of your reply. If you are not running this plugin, then please try to install and configure it, to see if that helps: https://envato.com/market-plugin/

    Best regards,
    Rikard

    September 20, 2021 at 8:26 pm #1321692
    ckrause78

    I had the enfold child plugin installed only and not the envato market plugin. I had been updating the theme via wordpress only. After installing the envato market plugin and connecting to my envato account with the API I was able to get the theme and child updated. Thanks for your help.

    September 22, 2021 at 10:15 am #1321868
    Ismael

    Hi,

    Great! Glad to know that the issue has been solved. Please let us know if you have other inquiries or if we can help you with anything else.

    Have a nice day.

    Best regards,
    Ismael

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