Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • September 16, 2021 at 11:22 am #1321191
    Marie

    Hi,
    I would like to use a horizontal scrolling text above the menu with some text about new dates / events / announcements.
    I tried the Ditty News Ticker Plugin in order to get scrolling text. I posted the shortcode into the phonenumber field in the header, but it didn’t work. Do I have to use the debug mode as well in order to work for this?
    I just need a news ticker with some dates running on top of the page.
    Right now the scrolling text only appears on the woocomerce product pages.

    Thanks and regards,
    Marie

    September 17, 2021 at 1:21 pm #1321381
    Rikard

    Hey Marie,

    Where can we see and reproduce the problem you are having? Did you get a shortcode to use from the plugin you are using?

    Best regards,
    Rikard

    September 17, 2021 at 1:40 pm #1321388
    Marie

    Hi Rikard,
    yes, I use a shortcode. Right now it only works when I post it into a widget. See e.g. ‘Aktuelle Termine’ Widget here https://pottbrenner.de/produkt/pottbrenner-stehtisch/
    But I want it to appear like this above (or top of) the header on each page.

    Best regards,
    Marie

    September 19, 2021 at 1:34 pm #1321517
    Rikard

    Hi Marie,

    Thanks for that. Could you give us access to your site as well, so that we can have a closer look please?

    Best regards,
    Rikard

    September 20, 2021 at 12:02 am #1321562
    Marie
    This reply has been marked as private.
    September 21, 2021 at 3:36 pm #1321789
    Yigit

    Hi Marie,

    Yes, please create a new user with administrator role and post logins credentials here privately :)

    Best regards,
    Yigit

    September 28, 2021 at 6:13 pm #1322671
    Marie
    This reply has been marked as private.
    September 29, 2021 at 1:27 pm #1322808
    Guenni007

    i think it will be only a matter of postion or width.
    can you have a look into your page with developer tools.
    try ( to see only if there are some entries ) – then style it in a different way. 

    .mtphr-dnt-tick-contents {
    position: relative;
    overflow: visible;
    height: 35px;
    width: 500px;
}
    September 30, 2021 at 4:32 am #1322904
    Rikard

    Hi Marie,

    Sorry for the late reply. If you should need any further help with this, then please include admin WordPress login details in private, so that we can have a closer look at your site.

    Best regards,
    Rikard

    September 30, 2021 at 12:02 pm #1322964
    Marie

    Hi Rikard,

    Please note: right now we have massive trouble, because of the last woocommerce update which was faulty and now wordpress is only working with woocommerce deactivated. Please help us with this. I guess it has something to do with the enfold theme? Thank you so much!

    Here is the error code:
    Ein Fehler vom Typ E_ERROR wurde in der Zeile 24 der Datei /home/htdocs/u460078/html/wordpress/wp-content/plugins/woocommerce/woocommerce.php verursacht. Fehlermeldung: Uncaught Error: Failed opening required ‘/home/htdocs/u460078/html/wordpress/wp-content/plugins/woocommerce/src/Autoloader.php’ (include_path=’.:/opt/php-8.0/lib/php’) in /home/htdocs/u460078/html/wordpress/wp-content/plugins/woocommerce/woocommerce.php:24
    Stack trace:
    #0 /home/htdocs/u460078/html/wordpress/wp-settings.php(409): include_once()
    #1 /home/htdocs/u460078/html/wordpress/wp-config.php(119): require_once(‘/home/htdocs/u4…’)
    #2 /home/htdocs/u460078/html/wordpress/wp-load.php(50): require_once(‘/home/htdocs/u4…’)
    #3 /home/htdocs/u460078/html/wordpress/wp-admin/admin-ajax.php(22): require_once(‘/home/htdocs/u4…’)
    #4 {main}
    thrown

    • This reply was modified 3 years, 2 months ago by Rikard.
    October 1, 2021 at 5:07 am #1323086
    Rikard

    Hi,

    Thanks for that. Did you try to disable all other plugins, then enable WooCommerce? If not, then please try that out. We can do it for you, if you give us permission to do so. Also please make sure that you have backups of the site before you start making changes.

    Best regards,
    Rikard

    October 3, 2021 at 7:09 pm #1323352
    Marie
    This reply has been marked as private.
    October 3, 2021 at 9:47 pm #1323359
    Mike

    Hi,
    I see that you are using PHP v8.0.10 on your server, please try downgrading to v7.x
    and then clear your caches. You may also want to deactivate your other WooCommerce plugins before re-activating the main WooCommerce plugin.

    Best regards,
    Mike

    October 4, 2021 at 8:10 am #1323389
    Marie
    This reply has been marked as private.
    October 4, 2021 at 12:47 pm #1323450
    Mike

    Hi,
    Thanks for tring , above you wrote “last woocommerce update which was faulty” and the error says “No such file or directory” so try deactivating your plugins and reinstalling woocommerce, perhaps a manual installation via FTP might be easiest. Perhaps you should also make a backup of your site.

    Best regards,
    Mike

  • Author
    Posts
Viewing 15 posts - 1 through 15 (of 15 total)
  • You must be logged in to reply to this topic.