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  • September 9, 2021 at 6:34 pm #1320295
    devashiwoods

    I have spent now 3 hours trying to get the GYM demo downloaded to me site.
    I have tried all troubleshooting methods I have seen on these forums to no avail.
    I am using Godaddy as my web server but I have never encountered this issue with other themes.
    I NEED HELP ASAP!!

    • This topic was modified 3 years, 2 months ago by devashiwoods.
    September 10, 2021 at 2:40 pm #1320408
    devashiwoods

    Hello. I need to finish this site ASAP and I am at a standstill. Can I get a response?

    September 10, 2021 at 3:21 pm #1320415
    Yigit

    Hey,

    Thanks for contacting us!

    PHP ZipArchive Extension seems to be disabled. Could you please contact your hosting provider and ask them to enable it? After enabling it, importing should work as expected :)

    Cheers!
    Yigit

    September 10, 2021 at 4:09 pm #1320429
    devashiwoods

    OMG. This worked! I am sooo upset that this small edit made a week long upset.
    Here’s the fix for anyone that runs into that problem.

    PHP ZipArchive Extension Fix For Godaddy:
    Go to CPANEL inside of your Godaddy account.
    Under “Software” Section, click on “Select PHP version”
    Click on the box that says “Zip” (It should autosave”

    This should make that extension work perfectly and able to make the demo import section work!

    September 10, 2021 at 7:25 pm #1320448
    Nikko

    Hi devashiwoods,

    We’re happy to hear that importing demo is now working properly on your site.
    And thanks for sharing the information :)
    Thanks as well for using Enfold and have a great weekend!

    Best regards,
    Nikko

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  • The topic ‘I need help importing GYM demo. I'm frustrated.’ is closed to new replies.