Viewing 14 posts - 1 through 14 (of 14 total)
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    Posts
  • September 6, 2021 at 2:04 pm #1319872
    jaroljmek

    Hello Enfold!

    I hope you can help!! Thank you.

    On the page in question I am using Elementor, Custom Post UI and Elementor Extras Search. When I use the Search Dropdown function an extra space appears below my Custom Posts Archives.

    I realise it is a clash of some kind between the theme and the plugins but I hoping you may be able to give me a CSS fix. I would be very grateful because I need an advanced Search with Dropdown and I need to use the Elementor Archive Posts in this design/build. Note that when I remove the Dropdown the extra space disappears.

    Thank you very much in advance

    September 7, 2021 at 12:42 pm #1319963
    Nikko

    Hi jaroljmek,

    Thanks for giving us admin access.
    I have added this CSS code in your Quick CSS:

    .post-type-archive-property #wrap_all .ee-search-form__submit {
    height: 48px;
    cursor: pointer;
}

.post-type-archive-property #wrap_all .elementor-post__thumbnail {
    padding-bottom: 0;
}

    Please review the page.

    Best regards,
    Nikko

    September 8, 2021 at 9:48 pm #1320135
    jaroljmek

    Thank you so much for this.

    I have one more request which may be related to the theme.

    I have used the combination of Search From and Custom Posts on another website successfully. However, here in Enfold theme the Search is not pulling any results from the taxonomies created in my Custom Posts:

    https://mcollstaging.wpengine.com/property/

    After Searching the results page gives no results but is named “Christian’s Profile”. This is my username so it seems like search is not searching Post Taxonomies but something else !? Does that make any sense?

    I’d really appreciate your help here.

    Thank you

    September 9, 2021 at 4:10 am #1320171
    Nikko

    Hi jaroljmek,

    Can you give us FTP access on it as well? so we can investigate on the issue further.

    Best regards,
    Nikko

    September 9, 2021 at 9:01 am #1320227
    jaroljmek

    Hi Nikko

    I’ve set you up as an sftp user. Please see details below. Very grateful for assistance.

    Best

    September 10, 2021 at 7:00 pm #1320440
    Nikko

    Hi jaroljmek,

    Thanks for giving us FTP access.
    It seems the query string is wrong when the Enfold theme is activated.
    We’ll update you once we find what causes it.

    Best regards,
    Nikko

    September 10, 2021 at 8:02 pm #1320453
    jaroljmek

    Hi Nikko
    Thanks for this.
    I could try a different advance search plugin eg Jetsearch but I guess best to wait till you find what’s causing the wrong query as an different search might get the same no result.
    Thanks again.

    September 13, 2021 at 5:12 am #1320625
    Nikko

    Hi jaroljmek,

    Thanks for your patience.
    I have checked and rechecked and it found out that it was not Enfold that was causing the issue but the ProfilePress plugin.
    I have deactivated the plugin on the staging site while still using Enfold and it worked properly.
    If ProfilePress is activated, even with the Hello Elementor theme, the issue still persists.
    Contacting ProfilePress support would be the best option to try to fix this issue.

    Best regards,
    Nikko

    September 13, 2021 at 8:08 am #1320649
    jaroljmek

    Hi Nikko

    Thanks very much for this.

    However, when I disable the Profile Press plugin the CSS is a bit messed up. The Properties archive have lost their thumbail images and the Search Dropdowns do not work correctly. Shall I try removing the CSS you added previously? Will you take a quick look?

    Thanks so much.

    September 13, 2021 at 8:18 am #1320651
    jaroljmek

    Also Nikko, I see the Search by Dropdown Taxonomy does not yield any result, only Searching by keyword gives a result. Is that a related issue?

    Thank you.

    September 13, 2021 at 11:18 am #1320700
    jaroljmek

    Hi Nikko

    Just a quick update:

    I’ve deactivated the Plugin in question. I’ve removed the CSS you added to remove the padding on the Archive Thumbnails. Everything looks fine.

    However, the Search still does not work with the Dropdown Taxonomies.

    Is there anything else we can do?

    Best
    Christian

    September 14, 2021 at 5:15 pm #1320941
    Nikko

    Hi Christian,

    Thanks for the update.
    I can confirm what you mentioned that search is working when a keyword is given but if the search field is empty and territory/destination is set, it doesn’t return anything.
    I tried to check on search.php and some hooks however I could not find at the moment what is causing the issue.

    Best regards,
    Nikko

    September 16, 2021 at 12:31 pm #1321206
    jaroljmek

    Hi Nikko

    I have tried a different Search plugin on the production site which works ok. However, I cannot align the categories dropdown box vertically with the Search Field and Search Button. The Search author says it is a theme issue.

    Please would you help me with the CSS to align the Categories Dropdown vertically?

    Thank you.

    September 17, 2021 at 5:00 am #1321304
    Nikko

    Hi jaroljmek,

    Please add this CSS code in Enfold > General Styling > Quick CSS:

    #top .jet-ajax-search__fields-holder {
    align-items: flex-start;
}

    Hope this helps. :)

    Best regards,
    Nikko

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