Tagged: 

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • September 4, 2021 at 1:20 am #1319689
    blende64

    Hi

    We use the ALB of Enfold 4.8.6.2 and have the following page structure:

    - Color section
-- Text block
- Horizontal gallery
- 1/1 column
-- Text block

    When we make a change, the first time we open the page in the frontend, the horizontal gallery does not extend across the entire window width as the html markup is messed up. Only when the page is reloaded and on all subsequent requests, the gallery is displayed correctly. The problem also occurs if, for example, the accordion slider or the masonry gallery are used instead of the horizontal gallery.

    As soon as the content of the color section is placed in a column, the problem does not occur anymore. The page structure then is as follows:

    - Color section
-- 1/1 column
--- Text block
- Horizontal gallery
- 1/1 column
-- Text block

    Also, the problem does not occur if there is no content after the horizontal gallery, or if the following content is not within a color section or column.

    Is this a bug?

    Many thanks

    September 7, 2021 at 4:59 am #1319921
    Rikard

    Hey Jeannette,

    Thanks for reporting this. I can reproduce this problem on a test installation, and I’ve forwarded this information to our developers. I don’t have a solution to give you at the moment unfortunately.

    Best regards,
    Rikard

    September 7, 2021 at 9:13 am #1319944
    blende64

    Hi Rikard

    That’s great. Many thanks.
    My workaround is to place the content in the color section above in columns.

    Kind regards
    Jeannette

    September 8, 2021 at 8:27 am #1320071
    Rikard

    Hi Jeannette,

    Thanks for the update. Our developers have come up with a solution for this problem, would it be ok if we implement it on your site? If so, then please include FTP login details in private as well, and verify that you have backups of the site.

    Best regards,
    Rikard

    September 8, 2021 at 9:37 am #1320082
    blende64

    Hi Rikard

    That was fast!
    Yeah sure, that’s no problem. You can find the access data in the private field.

    Many thanks
    Jeannette

    September 9, 2021 at 12:07 pm #1320242
    Rikard

    Hi,

    Thanks for that. The FTP details are not working unfortunately, please check and verify.

    Best regards,
    Rikard

    September 9, 2021 at 1:27 pm #1320257
    blende64

    Hi

    Please excuse the inconvenience. I have checked the credentials again and was able to log in successfully. Possibly it was due to geoblocking. I have now deactivated it. Could you please try again.

    Kind regards
    Jeannette

    September 11, 2021 at 4:57 am #1320489
    Rikard

    Hi Jeannette,

    Thanks for that, FTP login details are working now. I’ve added the fix on your site, and it looks to be working as it should now. Could you verify on your end as well please? This fix will be included in the next release of the theme.

    Best regards,
    Rikard

    September 13, 2021 at 5:16 pm #1320767
    blende64

    Hi Rikard

    Great! I can confirm that the problem no longer occurs.

    Thank you very much for your support.

    Kind regards
    Jeannette

    September 13, 2021 at 5:18 pm #1320768
    Yigit

    Hi Jeannette,

    Glad Rikard could help! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Enjoy the rest of your day!

    Best regards,
    Yigit

  • Author
    Posts
Viewing 10 posts - 1 through 10 (of 10 total)
  • The topic ‘Strange behavior of fullwidth elements’ is closed to new replies.