Viewing 10 posts - 1 through 10 (of 10 total)
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  • #1317526

    Hello,
    I upgraded my site to latest PHP version 7.3 and now I can not make any changes to the content.
    Please advise

    #1317710

    Hey Yurasik1,

    Where can we see and reproduce the problem you are having?

    Best regards,
    Rikard

    #1321409
    This reply has been marked as private.
    #1321513

    Hi Yurasik1,

    I tried to check the backend of your homepage, the draft homepage and other pages as well but the Advanced Layout Builder and content are loading properly on my end.
    Can you try to clear your browser cache? maybe some older js files are being fetched and causing issues.
    Try also to use another browser and see if it helps.

    Best regards,
    Nikko

    #1321540

    Hello Nikko,
    Can you access my site admin through my computer? I already tried all this, cleared cashes, used Firefox, chrome nothing helps.

    #1321616

    Hi Yurasik1,

    I believe we can do that using some software like Team Viewer, or if you have one that you prefer we can use that instead.

    Best regards,
    Nikko

    #1321675

    Yes I have TeamViewer. Please let me know when you can. I’m in Minnesota US Central time.
    On the top of everything I have old problem, that you fixed showed up again:
    Mobile Usability issues detected on https://mspinspections.com/

    To the owner of https://mspinspections.com/:

    Search Console has identified that your site is affected by 2 Mobile Usability issues:

    Top Issues

    The following issues were found on your site:

    Text too small to read

    Clickable elements too close together

    We recommend that you fix these issues when possible to enable the best experience and coverage in Google Search.

    • This reply was modified 3 years, 10 months ago by Yurasik1.
    #1321836

    Hi Yurasik1,

    Can you try to disable CDN again on your site? scripts and CSS files that aren’t being loaded are coming from the CDN, also the core issue is still Page partially loaded.
    As for remote access, what’s the most convenient time for you to work? (based on Minnesota US Central time). Team Viewer ID is in private content.

    Best regards,
    Nikko

    #1321842

    Hello NIkko,
    Thank you again for helping me.
    You are the the real deal.
    As far as my problems:
    All of a sudden it stopped spinning, and I finally can edit pages, but after updating pages it is not showing in the view mode, as it was updated. Looks like it saving the updates to the different ip address.
    Can you please remind me how to stop CDN. As far as access my website I can do it anytime just tell me.

    During the long hours trying to make my website working I let them (GoDaddy) restore from older version and they did it, however mobile usability problems that you have fixed are all gone.

    #1321855

    Hi Yurasik1,

    You’re welcome :)
    I don’t know the exact location where to disable CDN but it should be in the cPanel (or one of its options).

    Best regards,
    Nikko

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