Viewing 15 posts - 1 through 15 (of 15 total)
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  • August 3, 2021 at 9:32 am #1314096
    emanuelecocchiaro

    After the past update we noticed that spacing in the mobile layout of my website suddenly changed.
    we were using seperator/whitespace elements with negative values to reduce the space on mobile devices but now the element doesn’t show where it was before and reducing the negative value is not affecting.
    Please let me know what I can do about it.

    In private you’ll find access and link to one page where the problem is found. Before the change the oval with the logo was standing in between the blank and the header pic. Now seems there is no way to place it back there.

    Thank you very much in advance.

    August 5, 2021 at 3:59 am #1314548
    Rikard

    Hey emanuelecocchiaro,

    Thanks for the login details. I’m not sure I understand what you would like to change, could you try to explain your intentions a bit further please? If you have a screenshots of the problem, then please share that with us as well. Also, is this problem only happening on mobile resolutions?

    Best regards,
    Rikard

    August 5, 2021 at 9:58 am #1314590
    emanuelecocchiaro

    I sent you an image of how it used to be before the theme was updated

    August 7, 2021 at 4:01 am #1314935
    Rikard

    Hi,

    Thanks for the screenshot. Please try this in Quick CSS:

    @media only screen and (max-width: 767px) {
#top .flex_column.av-1wqh2-acdc9271cfe3cc7067b785f5512e3343 {
    margin-top: -150px !important;
}
}

    Best regards,
    Rikard

    August 9, 2021 at 9:23 am #1315791
    emanuelecocchiaro

    Hi Rikard, it works.
    Thanks.

    August 10, 2021 at 6:42 am #1315955
    Rikard

    Hi,

    Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    August 10, 2021 at 10:13 am #1316014
    emanuelecocchiaro

    Hi Rikard, unfortunately your code solved the problem only in that specific page but that was a layout used in many other pages. We thought it was going to fix every page made that way, also because there will be more pages to come using that layout.
    I will leave you different links so that you may check, but we are looking for a solution that simply affect the whole website just as it was before your update.
    Thanks for the support, we appreciate.

    August 11, 2021 at 10:14 am #1316232
    Rikard

    Hi,

    Thanks for the update. Please assign a class to the column containing the image, on all pages. Otherwise you would have to apply custom CSS for each page.

    Best regards,
    Rikard

    August 12, 2021 at 9:47 am #1316398
    emanuelecocchiaro

    Hi Rikard I need you to be more specific please.What class should I add?
    More than all I’d like to understand why do we have to work with classes or custom css now id this was something already working on enfold. Can’t you guys please restore the old function just like it was before the update?

    August 13, 2021 at 1:39 pm #1316618
    Rikard

    Hi,

    Thanks for the update. I wasn’t aware that this was a general problem with the theme, but I see the same thing when I copied your layout on a test installation. I’ll report this problem to our developers, and I’ll let you know once we have a solution available. We can provide you with custom CSS until then, but then it would be easier if you added a class to the 1/1 elements in question. You could use this class for example; negative-margin-image, then add this to Quick CSS:

    @media only screen and (max-width: 767px) {
#top .negative-margin-image {
    margin-top: -150px !important;
}
}

    Best regards,
    Rikard

    August 16, 2021 at 4:11 am #1316847
    Rikard

    Hi emanuelecocchiaro,

    Our developers have come up with a solution for this problem now. If you could share FTP login details with us in private, then we can upload the fix for you.

    Regards,
    Rikard

    August 24, 2021 at 10:00 am #1318098
    emanuelecocchiaro
    This reply has been marked as private.
    August 26, 2021 at 4:26 am #1318364
    Rikard

    Hi,

    Thanks for that. This problem is fixed in the version of the theme that you are running, and it seems to be working as it should on your actual site as well. Could you check and verify please?

    Best regards,
    Rikard

    August 26, 2021 at 9:11 am #1318412
    emanuelecocchiaro

    Hi,
    Yes. Now the problem is fixed.
    Thank for the help.

    August 27, 2021 at 5:27 am #1318563
    Nikko

    Hi emanuelecocchiaro,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

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