Viewing 4 posts - 1 through 4 (of 4 total)
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  • July 26, 2021 at 3:08 pm #1312455
    pkruse12

    After update (from 4.4.1 to 4.8) the website is stuck in Maintenance Mode. Even though the setting has been disabled the page is still using Maintenance Mode.

    July 28, 2021 at 5:09 am #1312900
    Rikard

    Hey pkruse12,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    July 29, 2021 at 2:35 pm #1313266
    pkruse12

    Hi Rikard,
    Posted tempoary user created and login credentials posted in the Private Content section.

    I took over the site for a customer. The site had not been updated for some time and crashed (probably due to automated update of WP Core to 4.8). The customer also got a WP automated error report saying that Enfold was causing problems.

    I downgraded WP Core to 5.7.2 instead of 5.8 and updated Enfold as well as all plugins.

    August 1, 2021 at 3:23 pm #1313703
    Mike

    Hi,
    Thank you for your patience and for the login, I don’t see a reason for this error right off but I do see this error Wordfence installation is incomplete please try Resuming the Installation perhaps this will solve. If not please enable the WordPress theme editor so we can see the child theme functions.php to see if there is a redirect script there. Also check the One.com plugin and the Page Builder by SiteOrigin plugin to see if they have a maintenance mode option, the One.com plugin leads to another login so I can’t see the options. If none of this helps try disabling all of the plugins so we can see the error with only Enfold enabled to try to figure out what is happening. Do you know when this may have occurred?

    Best regards,
    Mike

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