Text in Iconbox not showing - Support | Kriesi.at

Viewing 22 posts - 1 through 22 (of 22 total)

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July 21, 2021 at 12:47 pm #1311125

Richard
Participant

Since the latest upgrade the text in my iconbox on the front page is there but it does not show. I cannot seem to move it forward

See the blue iconbox.on the front page

July 22, 2021 at 9:56 am #1311405

Rikard
Keymaster

Hi Richard,

Sorry for the problem, this was unfortunately introduced with the latest update. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also make sure that the Appearance->Theme Editor functionality is active on your site, or include FTP login details as well. Also please verify that you have backups of your site.

Best regards,
Rikard

July 22, 2021 at 11:42 am #1311434

Richard
Participant

This reply has been marked as private.

July 22, 2021 at 12:01 pm #1311443

kwlodar
Participant

I have same problem. Ex:

here: https://www.sensity.pl/umow-spotkanie-online/interwencja-kryzysowa/ (https://snipboard.io/fojeIv.jpg)4
here: https://www.sensity.pl/ (https://snipboard.io/9FYuAn.jpg)
here: https://www.sensity.pl/oferta-terapeutyczna/terapia-par-malzenstw/ (https://snipboard.io/27gMPy.jpg)

It is shown as “Click to add your own text here” but nothing was modified on backend, and in backend the content is present (referring last example above: https://snipboard.io/efG532.jpg)

Temporary login as private content

July 22, 2021 at 12:04 pm #1311445

Yigit
Keymaster

Hey,

I applied the fixes for Icon Box, Animated Numbers and Dark and Light Transparent Buttons on your installation.

Please review your website :)

Regards,
Yigit

July 22, 2021 at 12:13 pm #1311447

Yigit
Keymaster

Hi @kwlodar,

I applied the fixes on your installation as well. Please review your website :)

Cheers!
Yigit

July 22, 2021 at 12:14 pm #1311448

Bikul
Participant

I have the same problem here:

Home

Could you fix that too please?

Thank you for HELP!
Bernd

July 22, 2021 at 12:18 pm #1311451

Yigit
Keymaster

Hi @bikul,

I just updated the files on your installation as well. Please review your website :)

Regards,
Yigit

July 22, 2021 at 12:20 pm #1311452

Bikul
Participant

Hey Yigit
fastest Support ever!
Thank you
Bernd

July 22, 2021 at 12:30 pm #1311455

Yigit
Keymaster

Hi,

You are welcome! Let us know if you have any other questions and enjoy the rest of your day :)

Regards,
Yigit

July 22, 2021 at 12:31 pm #1311456

Alwin
Participant

Hello,

I have the same problem on 2 websites, can you please fix it for me too…. :)

Alwin

July 22, 2021 at 12:33 pm #1311458

Yigit
Keymaster

Hey Alwin,

Sure! Could you please share WP admin logins of both sites? :)

Regards,
Yigit

July 22, 2021 at 12:41 pm #1311463

kwlodar
Participant

@Yigit thanks so much – it work fine!
Should I delete fixes after fixing release will come or just update and it will be ok?

July 22, 2021 at 12:43 pm #1311464

Yigit
Keymaster

Hi @kwlodar,

You can simply update the theme when 4.8.4.1 is available and it will be okay :)

Regards,
Yigit

July 22, 2021 at 12:48 pm #1311465

Alwin
Participant

Oke, I already found the solution here:

Icon Box problem

I fixed it myself.

However, I am using a Child theme and when Enfold get;s the next update will this problem be back?

July 22, 2021 at 12:55 pm #1311467

Yigit
Keymaster

Hey,

No, we will include the fix so you would simply update the theme and that is it :)

Glad you figured it out!

Best regards,
Yigit

July 22, 2021 at 12:58 pm #1311468

Alwin
Participant

Great; thanks for the fast help today!

July 22, 2021 at 1:14 pm #1311470

Yigit
Keymaster

Hey!

You are welcome!
Let us know if you have any other questions and enjoy the rest of your day!

Regards,
Yigit

July 23, 2021 at 10:17 am #1311778

mexi33330
Participant

Hello Yigit,
when is the update available?
Greats mexi

July 23, 2021 at 10:26 am #1311779

latapie
Participant

same problem! update planned for when? I’m on a child theme

July 25, 2021 at 7:34 am #1312170

Rikard
Keymaster

Hi mexi,

We are planning the bug fix release of the theme for tomorrow, if everything goes as planned.

Best regards,
Rikard

July 25, 2021 at 7:35 am #1312171

Rikard
Keymaster

Hi latapie,

Please refer to this thread, if you want to fix these problems yourself: https://kriesi.at/support/topic/icon-box-problem-2/. If you can’t, then please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

Best regards,
Rikard
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