Viewing 15 posts - 1 through 15 (of 15 total)
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    Posts
  • July 21, 2021 at 3:05 am #1310990
    darrenwise

    Hi Team,

    I did a theme update this morning and now with my accordion toggles seem to jump to the top after I click it down, close and click again. I unloaded WP Rocket and most of the other plugins to find a conflict, but it still did it after deactivation plugins since the new update today. Should I roll back?.

    I’m on the latest WordPress and PHP 7.4.

    My website is http://www.peakpotentual.net.au

    You can find the accordion on this page and other adventure pages for further information. Web Page

    July 21, 2021 at 3:20 am #1310991
    darrenwise

    I tried Firefox and Microsoft Edge and it seems to be happening across all browsers.

    July 22, 2021 at 7:10 am #1311347
    Rikard

    Hi darrenwise,

    Sorry for the problem, this was introduced with the latest Enfold update unfortunately. I don’t have a solution to offer you at the moment, so if you want to roll back to 4.8.3 then it might be a good idea. I will post any solutions we come up with here, just in case.

    Best regards,
    Rikard

    July 22, 2021 at 7:14 am #1311348
    darrenwise

    Hi Rikard,

    Thanks for that, at least you are aware of the issue.

    What is the best way to rollback back to a previous version as I have never had to do it before?

    Is there a simple plugin that will do it?

    Cheers,

    Darren

    July 22, 2021 at 11:16 am #1311425
    Yigit

    Hi Darren,

    Could you please create temporary admin logins and post them here privately so we can install previous version of Enfold for you? :)

    Best regards,
    Yigit

    July 22, 2021 at 11:36 am #1311432
    darrenwise

    Hi Yigit,

    That would be fantastic, thank you.

    Details are below in the private section.

    Cheers,

    Darren

    July 22, 2021 at 12:54 pm #1311466
    Yigit

    Hey Darren,

    I tried installing the previous version from WordPress dashboard however that did not work. Could you please post FTP logins here privately as well?

    Regards,
    Yigit

    July 22, 2021 at 1:46 pm #1311475
    darrenwise

    Hi Yigit,

    I’ve never really used FTP, so I created a new account for you with full directory access in C Panel.

    Details are below in private. I hope I did it right for you.

    Thanks for your assistance.

    Cheers,

    Darren

    • This reply was modified 3 years, 3 months ago by darrenwise.
    July 22, 2021 at 5:14 pm #1311536
    Yigit

    Hi Darren,

    Please see private content field.

    Best regards,
    Yigit

    July 22, 2021 at 10:53 pm #1311649
    darrenwise

    Sorry, Yigit,

    I wasn’t too sure how to set it up, mate.

    Login to my host’s website below to access the C Panel.

    Cheers,

    Darren

    • This reply was modified 3 years, 3 months ago by darrenwise.
    July 23, 2021 at 11:23 am #1311804
    Yigit

    Hi Darren,

    Thanks!

    I have applied the fixes and confirmed that it is working fine on the page I attached in private content field below.

    Please review your website :)

    Best regards,
    Yigit

    July 23, 2021 at 11:37 am #1311816
    darrenwise

    Hi Yigit,

    Wonderful work, thank you so much, mate.

    Do you think it may be resolved in the next update or so?

    I guess I will just stay on this version until fixed.

    Cheers,

    Darren

    July 23, 2021 at 11:43 am #1311818
    Yigit

    Hey Darren,

    You are welcome!

    I have actually installed fixed version of 4.8.4 on your installation. We will release 4.8.4.1 very soon which will include these fixes.

    If you would like me to downgrade to previous version, I still can gladly do it :)

    Regards,
    Yigit

    July 23, 2021 at 11:48 am #1311821
    darrenwise

    Hi Yigit,

    That’s fine mate, as long as it is working okay, I’ll just keep updating the theme as usual then.

    You can close the thread.

    Thanks again and take care.

    Darren

    July 23, 2021 at 11:49 am #1311823
    Yigit

    Hi,

    You are welcome, Darren! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Enjoy the rest of your day!

    Best regards,
    Yigit

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Viewing 15 posts - 1 through 15 (of 15 total)
  • The topic ‘Accordion Toggle Jumping to the Top’ is closed to new replies.