Viewing 6 posts - 1 through 6 (of 6 total)
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  • #1309074

    HI~

    we have install plugin YITH WooCommerce Request A Quote Premium.

    When the page loads, the number plus/minus buttons will appear, But after the page is loaded, it disappears.

    Can you help me to resolve this problem?

    #1309209

    Hey decode,

    Thank you for the inquiry.

    Would you mind providing a direct link to a product that is supposed to display the quantity buttons? We tried to check some of the products but we are not quite sure if they are supposed to have the quantity button or just the request a quote button.

    Best regards,
    Ismael

    #1309224

    HI~

    this plugin work well in theme flatsome, please help me to check it, thank you.

    #1309620

    Hi,
    Thank you for the link to your page, I see that you are using Version: 4.6.1, another user had a similar issue with the YITH Quick View plugin, the solution was to update the theme, please try updating to v4.8.3

    Best regards,
    Mike

    #1309753

    HI~
    We originally used version 4.8.3, but changed to 4.6.1 because of problems.
    It has been changed back to 4.8.3. Could you please help confirm

    #1309770

    Hi,
    Thank you for the feedback, I found that this script is changing the quantity div:
    /wp-content/plugins/yith-woocommerce-request-a-quote-premium/assets/js/frontend.min.js
    when the script is blocked the quantity plus & minus are there:
    2021-07-12_003.jpg
    when the script is used the quantity plus & minus are removed:
    2021-07-12_004.jpg
    There is not much we can do for a third-party plugin removing divs, try checking with the plugin author.

    Best regards,
    Mike

Viewing 6 posts - 1 through 6 (of 6 total)
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